Booking specific dates & locations is difficult, to say the least.
Imani provided warm and sincere customer service. The next step was much more difficult to navigate for the Consumer. Lilly did a good job upselling and explaining the VIP membership service, however, I was not prepared to be upsold and was disappointed with all the hoops, deposits and requirements. I was also let down when the dates I wanted were not available for Oceanside Pier.
Reply from Booksi
Hi JP, Thank you for your feedback.
We're delighted to hear that you had a positive experience with Booksi. Your feedback is invaluable to us as we strive to provide exceptional service and value to our customers.
We're committed to addressing any areas for improvement you've highlighted to ensure that your next experience with us is even better.
Thank you for choosing Booksi, and we look forward to serving you again soon!
Best Regards,
Booksi Support Team
