Sue Grace

Free next day delivery is a joke. Ordered March 27th still waiting for dispatch on April 1st. Don't promise something you can't fulfill

Partially works tried everything.messaged them to advise faulty and asked for how to return it. Have then been sent the instructions on how to use because they think I'm an idiot. Advised using it correctly
Then a message rudely suggesting I check I am using lithium batteries. Yes I had to order them separately and they were not cheap!! Asked again for return info. Days later..oh you need to send a video of you trying to use it ,wtf???? Knew by then no intentions of them.allowing me to return it for a refund. Currently disputing the transaction with my bank for a refund and will also be raising witn trading standards. Absolutely disgusting money grabbing scammers

Awful driver. Arrived at wrong place which happens regularly with bolt as they blame it on the sat nav. Then when I asked him to come to my actual address he moaned and argued that he waited there as its easier for HIM!!! What about the Customer? I don't want to walk to where you are when there's parking g right outside my house!!!! Lazy and rude and selfish. I even tried to help him by explaining the best route to get to me in future and he kept cutting me off and arguing. Looked at my charge for the ride after drop off... charged 10p waiting!!! He was the cause of that not me. I only use this appalling company if they are cheaper than uber or nearer. Hate using them and don't know how drivers can treat people like this when they are giving them work.