United Kingdom
Review of Tefal
Cost of item (small, light spare part): £6.70
7 day delivery to Leicestershire: £13.50
And yet head over to shop.tefal.co.uk, where they sell new appliances: Orders below £50.00, 48 hour delivery is charged at £4.99
So this HUGE company is exploiting the fact that you're an existing customer to rip you off on postage.. not a great look Tefal.
Review of Hive
If you buy a hive EV charger, you are obliged to use one of their approved installers, otherwise they invalidate your guarantee (and I guess you probably can't commission the unit either).
You can be a NICEIC registered, time served and fully qualified electrician, but as they're not accepting any more installers onto their register, the electrician will invalidate your warranty if they fit it.
Hive should make it clear that you are locked in to their installers - although I'm not sure on the legality of withdrawing a warranty on a product that has been properly and competently installed..
Reply from Hive
Hello Matt,
Thank you for bringing this to our attention. We're sorry to hear about your concerns regarding the EV charger installation and warranty. We aim to ensure transparency around our installation process, and the following message is clearly displayed on our website. Customers must acknowledge this by checking a box before adding the EV charger to their basket:
“We recommend professional installation.
If you don’t opt for a safe and professional installation through ChargedEV or British Gas, you'll need a qualified EO-certified expert to install your charger to validate your warranty. Find your nearest one here.
Please check the box to confirm you understand the warranty conditions.”
EO, the manufacturer of the chargers, requires that installation is carried out by an EO-certified professional in order for the warranty to be valid.
To allow us to reach out directly I have sent you an information request via Trustpilot - which allows me to access your account and reach out.
Kind regards, Alan
Review of Canopy
Incredibly time consuming. Tried twice to set up link to bank and despite it showing as an active link on my account, Canopy reported it as failed. I had to resort to sending bank statements to prove my income and despite having a literally flawless credit rating, they weren't able to verify my income. All in all a nightmare experience and made the letting process much more stressful than it should have. My advice: avoid this company and any agents that choose to use them.
Review of SPORTSBIKESHOP
I came to these guys through a recommendation and I'm glad I did! Bought an Arai helmet after fantastic service from their Birmingham branch, and bought a Beeline from them online.. It arrived with a fault but the online people were lightning quick and got me a replacement straight away. Very happy customer, 100% recommend!
