ME

Melissa

United States

Reviews

Review of TheDildoHub.com | All-American Online Sex Toys Retailer

Rated 5 out of 5 stars

Ordered wrong item and they r sending a new one

I ordered a toy and it was same type of the one I wanted but when I received it that’s when I realized I clicked on the wrong item. I spent over 140.00.
After I explained my situation they r sending me the correct one and I can discard the other one or keep as backup.

March 21, 2025

Reply from TheDildoHub.com | All-American Online Sex Toys Retailer

Hello Melissa,

Thank you for your glowing 5-star review!

We’re delighted that our support team could promptly resolve the ordering mix-up and ensure a satisfying experience for you.

We understand that mistakes happen, and we appreciate your patience. We're delighted to support you on your pleasure journey.

Thank you for your time and business!

Best regards,
The Team @ TheDildoHub.com

Review of Dermstore

Rated 1 out of 5 stars

I ordered two of the same products and…

I ordered two of the same products and only received one. I looked to see if they were shipped separately but they weren't.
I've been trying to call but can't get a live person on the phone

July 27, 2023

Reply from Dermstore

Hello Melissa,

Thank you for taking the time to leave your review.

I am truly sorry to hear about this issue. I have taken a look into this and I can see this has now been handled by our Customer Services Team for you.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Review of SkinStore

Rated 1 out of 5 stars

It keeps saying I have a discount code

It keeps saying I have a discount code, n it's not working. I tried numerous times, very frustrating.
False advertisement

January 13, 2023

Reply from SkinStore

Hello Melissa,

Thank you for taking the time to leave your review.

I am sorry that you have faced this issue with your order, I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam