Dermstore Reviews 48,028

The Dermstore site was very difficult to navigate. As you clicked one page another would come down . A five minute order took a half hour.

Good variety of brands, great loyalty rewards program, and reasonable delivery time. More samples would be great!

I like the variety of brands, and the sale prices are a plus. I took off one star because you don't carry the Embryolisse Light Hydration product.

High quality products that work. Long time customer, rewards program member & love to restock during membership rewards events! Always very happy! This time restocked SkinMedica products (20% off!) &... See more

Easy experience, great membership sales & rewards, excellent, high quality products & fast shipping. I am a LONGTIME, Repeat customer & intend to stay that way as long as this persists :) This time r... See more

Dermstore has been a great site for me to get products that I can't always find elsewhere, and their sales are excellent for the level of products they carry. The site is easy to navigate, shipping is... See more

Deemstore buying experience I have not received my products yet as I just placed my order. But wow, when Dermstore does a promo, it’s a really good promo! The whole process was easy and it was very... See more

I love the products they carry. So many different brands to choose from that your typical retail store would not have. The perks of discounts and redeeming points is great when you sign up for an acco... See more

This review is about the website not my call. I placed an order on Sunday and forgot that I wanted to buy another product. I tried to modify the order and was unable. I called first thing Monday mor... See more

You always make things easy, even when we forgot to add something, there is a button for that, need more than one of that loved item, yes there's also a button for that, need to remove an item, yep, t... See more

Website is utter crap - addresses populate with nonsense, hard to navigate as so many description boxes pop up. On top of discount codes cant be used on most things. The app is even harder to navigat... See more

I have not had to deal with customer service so no opinion on that but there products are consistently lower than what you would pay at department, spas or the brand stores for the same quality. I hav... See more

I always get my Skinceuticals stuff from these guys. I've never had any issues with quality, delays, expired product, etc., everything's always perfect. They also partner with Rakuten which will keep... See more

BeautyFix by Dermstore is an amazing box. Highly recommend it. 10 out of 10. Whatever courier company they use is a 10 out of 10 as well. I’m a member of many subscription boxes and this courier make... See more

Dermstore offers high end products and has a decent rewards program, if you sign up as a member (which is free, so I’d encourage you to do it!). Everything item I’ve bought except one that was out of... See more

Excellent, smooth, very positive. Repeat customer time & time again. Very happy w/ products. High quality. Prefer both virtue for hair & skinmedica for face. Try to hold out & stock up during sale eve... See more

Dermstore has a full line of many different products. Everything ordered arrives fresh and they include samples. The only problem - they will not help with packages that get lost or misplaced in the... See more

As always, the DermStore has the best customer service. I thought I placed my order twice and immediately called Customer Service. Henry was very helpful and the issue was resolved immediately. I... See more

A great place to find authentic high end products that you can trust. Ordering on other websites does not ensure authenticity or protection. Nice to have a consolidated place that you can trust, sells... See more

I ordered multiple skin media product and the order page showed $489 As the total but my card charged $532. I looked on the website to see a bill totaling that amount but couldn’t find one. Am I be... See more

I really appreciate the extra discounts offered to members. Specifically, I was able to receive 20% off plus $15 off PLUS free 2 day shipping with $100 purchase. That is outstanding! Plus 5% back to m... See more

I really appreciate you honoring your $15.00 off as well as your 20%, because a lot of companies only let you use one of them. Kudos to Dermstore for being customer friendly and helping out your buy... See more

the one I received was a conditioner for eyebrows and I wanted the one for eyelashes, so disappointed. I have a friends that did the same thing, so I don't feel I am the only one that has made that mi... See more

I trust and love dermalogica products, been using it for years. Ordering at the Dermstore is simple and I love the unexpected discounts and cash rewards.

It is always easy to shop, have all of the brands I use and love and products are shipped rapidly. If you buy regularly the subscription discounts are fantastic and you don't lose those.

I always order my SkinMedic from Dermstore. The prices are great and even better with points and discounts. Ordering is easy. Delivery is fast. And products are all top notch.

There was a sale on the item I purchased but the ending date of sale was not advertised till it was almost over. They could do a better job at posting dates of sales. One thing I do not like at all... See more

I love Dermstore! They have great products and I truly appreciate the rewards that help make purchasing these products a little more affordable.

First time ordering, was super easy, good discounts. What’s not to love? Will follow up with delivery promise of 2-4 working days.

Always pleased that my favs are available when I need them. Bonus is having discounts to redeem. Thank you Dermstore.

This is an easy to use site with many wonderful products which are less than buying from your dermatologists.

Had some difficulties with placing my order with my rewards. Gave up and didn't use them. A little disappointing.

Great customer service experience! I made a mistake when I made my purchase, but Jade was able to redeem my credits and take care of me immediately! Thank you :)

Having the products that I desired in stock and the easy to use ordering process makes the experience great. Also, having the opportunity to earn rewards with each order.

I asked questions and got great answers. I appreciate the Derm Store for the ability to get advice and the quality of their products.

I was able to place my order in just a few minutes. Product selection was easy to maneuver Checkout was straightforward

I was sent a discount coupon yet was unable to use it, very disappointing for my first time buying from this site.

It took a while to sign up for an account with dem store and to give the website a password. But finally it was done with the. patient help of your employee.

Thank You. I had no idea that I could purchase upscale skincare items with my FSA/HSA. Now I know, I will be purchasing more items that's needed in the future,

Great, easy-to-use website. Couldn't find this item anywhere else. And I appreciate my first-order discount!

Dermstore is always my go to for my hair/skin care needs! Shipping is always fast and customer service is great!

Smooth shopping experience. Tons of brands available on the website. Love it, will come back again

excellent choices and prices are reasonable. Quick service and delivery times. Thank you for the great sale prices

One stop shopping for beauty products! Prompt delivery. I’ve never had a problem with this company!

I really appreciate the discount offered and the website is user friendly. Very nice variety of products.

Not happy I’ve been spending a lot with you. And I receive coupons for 20% off as a VIP. But it won’t take the coupon. Honestly last time purchasing for awhile. I will try other sites.

I was quickly able to locate the products I needed, and it was great to receive a 25% VIP discount and free gift.

Safe + incredible products. Love that they have discounts for members!

Very easy to navigate website. Familiar from prior purchases and finally learned how to apply my Rewards credit!

The gift with purchase options are pretty weak. They used to be fantastic.