Verified
Truly, the best customer service I experienced, ever. The item was a bit bigger than the manufacturer indicated. They were quickly replaced to offer a refund, and I am very happy with the outcome a... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Verified
I'm satisfied with my purchase of the tentacle dildo. It's my first time using one and I found it to be enjoyable and I love the quick shipping and discreet packaging
Company replied
Verified
While we received the shipment, my friend was disappointed with the size of the dildo.
Company replied
Product is exactly as advertised, packed well, shipped promptly, and a lot of fun. USPS misrouted the shipment and showed it delivered when I never received it, but John, in charge of Customer Exper... See more
Company replied
Verified
Package arrived in a timely manner. Missed the drop off, so it was left with the post office, ensuring its security, esp since packages get stolen in my area. Products are great (:
Company replied
I wish every company had customer service as friendly, helpful, and proactive as them. I've ordered a few times and the products are also SO high quality, with super quick shipping. 10/10 and I would... See more
Company replied
not to long ago we had a failed wedding party due to the earthquake in russia that caused weather conditions making delivery late. that was last month. this month OMFG I CANT BELIEVE WHAT... See more
Company replied
Verified
This was a smooth and easy transaction. As promised, the package was unmarked in any way, and even the return address's company name was just some letters; it was the soul of discretion. It was packed... See more
Company replied
Very fast response to emails with regards to my situation Highly recommend ordering from them I will definitely be ordering again
Company replied
Verified
I ordered a toy but it’s manufacturing was delayed for some reason, so they sent an apology gift to try until my order can be shipped. Tried the toy anyway. It was ok, but it seems i need a girt... See more
Company replied
Verified
I learned a hard lesson. NEVER order something on Black Friday Weekend. John did his best to keep me informed but they were experiencing technical issues and I was a Frustrated customer. What I ordere... See more
Company replied
Redirected
Great customer service. I had ordered two items, but one had to be shipped separate due to the made-to-order status. When my first package arrived, it came with extra items, and I really appreciate th... See more
Company replied
This is a reliable company that keeps you up to date on your purchase. Incredibly helpful and friendly staff , don’t hesitate to ask them questions or if you need more information. Highly recommended... See more
Company replied
Verified
Item was perfect. Exactly what we expected. Had to change shipping address and team was quick to respond and make changes. John, from the support team checked in with us to ensure our order was shippe... See more
Company replied
Verified
It's definitely a shocking experience, for the good tho. Those electrode pads are a pain tho. And I can't quite understand the spectra gel usages ?
Company replied
Verified
Thr tracking for my purchase was regularly updated, the packaging was discreet, and item was exactly as described. I'd never dealt with with business before but I am pleased and will consider them aga... See more
Company replied
Verified
I needed to work with the support team about some shipping issues that were not the fault of them, and they were responsive and professional. I really appreciate when the team is willing to work with... See more
Company replied
Verified
You ship promptly & take good care of your Clients w/Freindly professionalism! Which is qwite a nice surprise in todays customer service
Company replied
Verified
I can not express the amazing experience it’s been with you guys. You continue to satisfy me in all ways possible. Thank you so very much for your continued support !!!
Company replied
I was browsing the internet looking for some fantasy dildos when I stumbled across this website. At first, I really doubted how legit it was. I even went on Trustpilot, and... See more
Company replied
Verified
Getting the details correct on the account payment needed a few Restarts but that's not unusual with foreign countries. Otherwise pretty straight forward and am looking forward to receiving the orde... See more
Company replied
Verified
I received a toy that was supposed to, but didn't vibrate. I reached out and a replacement was in the mail in 48 hours! I'm so pleased. John Summerfield was very helpful and got back to me quickly.
Company replied
Verified
I ordered a toy and it was same type of the one I wanted but when I received it that’s when I realized I clicked on the wrong item. I spent over 140.00. After I explained my situation they r sending... See more
Company replied
My gf and I are very satisfied with the high quality products. The support team is amazing. I greatly recommend their products and services.
Company replied
Verified
Products were good and arrived in a timely manner. Thanks for the cleaner you threw in with my purchase! I really appreciate and will shop you with again.
Company replied
Verified
Shipped quickly, and arrived exactly as I had ordered. I absolutely love it, will be returning.
Company replied
Verified
For some reason, I couldn't use my credit card when I put in the order. Other than that the site was good. However, it did take me some time to find the product I wanted.
Company replied
Verified
Fantastic product. Didn’t realize that I’d get a big jar of lube to go with it. And 4 batteries. Will be shopping here again.
Company replied
Verified
Everything was delivered on time and order was correct. Very helpful advice on products.
Company replied
Verified
I had a package go missing and they were amazing on resending what I ordered
Company replied
Verified
Can’t say first purchase wait until I have my purchase to provide overall satisfaction
Company replied
Verified
Love the additional item , well packaged and happy customer. Thank you team.
Company replied
Verified
It came fast and it feels amazing I will be getting toys from here in the future
Company replied
Verified
Communication was a little poor but they resolved it and made it right
Company replied
Verified
I’ve enjoyed the quality of the product was first time buyer will be back to buy more
Company replied
Verified
Exactly what was described and pictured. Shipped quickly, arrived in great shape
Company replied
Verified
It was fast to be delivered and I loved how it came with batteries and the balm too.
Company replied
Company details
- #15 of 24 best companies in Sex Toy Store
- #10 of 17 best companies in Adult Entertainment Store
- #3 of 5 best companies in Erotic Clothing Store
- #3 of 3 best companies in Novelties Wholesaler
- #1 of 2 best companies in Novelty Store
About TheDildoHub.com | All-American Online Sex Toys Retailer
Written by the company
About Us
Welcome to TheDildoHub.com, your ultimate American destination for premium adult novelties and sensual delights. Since our launch in 2020, we’ve grown from a small fantasy toy enclave into a trusted leader in sexual wellness, offering a curated selection of high-quality products to customers nationwide.
What We Offer
- Premium Products: From buzzing vibrators to seductive lingerie, each item is crafted to ignite passion and provide unmatched pleasure.
- Custom Creations: Explore exclusive hand-poured fantasy toys, created by master artisans worldwide.
- Top Brands: Featuring CalExotics, Doc Johnson, Pipedream, Satisfyer, and more at unbeatable prices.
- Eco-Friendly Practices: Every purchase plants two trees, and all shipping is carbon-neutral, thanks to our partnerships with Ecologi and Shopify Planet.
Why Choose Us?
- Discreet Privacy Guarantee: Orders ship in plain, unmarked packaging, with billing statements listed as TDH-BR.
- Nationwide and Territory Delivery: Fast, reliable shipping across all 50 states, U.S. territories, and military addresses.
- 24/7 Support: Our experienced team ensures red-carpet customer service every step of the way.
- Quick Processing: In-stock items ship within 1–2 business days, and bespoke products are worth the wait!
Our Commitment to You
At TheDildoHub.com, we’re passionate about helping you explore your desires and enhance your intimate well-being. With quality products, sustainable practices, and unmatched service, we’re here to make your experience exciting, stress-free, and fulfilling.
Join the Adventure
Let us turn your wildest fantasies into an exhilarating reality. Shop now to discover the best in adult novelties and experience why TheDildoHub.com is America’s trusted name in pleasure.
The Team @ TheDildoHub.com
🎉 At TheDildoHub.com, we're all about celebrating you!
Your pleasure is our promise! 🌟💖
🛡️ Privacy & Discretion Promise:
- Your privacy is our top priority at TheDildoHub.com.
- Plain, unmarked packaging ensures complete discretion.
- Billing statements will appear as TDH-BR, keeping your purchase private.
- From start to finish, your secrets stay yours alone.
- Shop with confidence and explore your desires freely!
🌟 Quality Commitment:
- Only the highest quality products, carefully curated for your satisfaction.
- Reliability and pleasure go hand in hand in every item we deliver.
- At TheDildoHub.com, fun and functionality are never compromised.
- Discover premium adult toys and feel the difference today!
📦 Coast-to-Coast Delivery Guarantee:
- We deliver to California, New York, Chicago, Texas, Florida, Colorado, and beyond.
- From the Pacific Northwest to the Deep South, your order is covered.
- Fast, reliable, and discreet nationwide shipping is our promise.
- Order today for delivery you can trust!
🎖️ Military Shipping Promise:
- Proudly serving military heroes with shipping to APO, FPO, and DPO addresses.
- Your package will always arrive safely and discreetly, no matter where duty calls.
- Supporting those who serve is an honor we take seriously.
😌 Peace of Mind Pledge:
- Shopping with TheDildoHub.com is simple, stress-free, and exciting.
- Our team ensures a smooth experience from start to finish.
- Relax and browse with confidence while we handle the details.
- Let us bring your fantasies to life with ease and reliability.
🤝 Respectful Service Guarantee:
- Everyone deserves respect—especially when exploring their desires.
- Our experienced customer service team delivers exceptional support every step of the way.
- We provide a dignified, enjoyable shopping experience tailored to your needs.
- Celebrate your desires with professionalism and care at TheDildoHub.com.
💌 Why Choose TheDildoHub.com?
- Discreet shipping and billing for complete privacy.
- Nationwide delivery, including APO/FPO/DPO addresses.
- Carefully curated premium products for ultimate satisfaction.
- Expert customer support dedicated to your experience.
- A seamless, enjoyable shopping journey every time.
Start exploring now at TheDildoHub.com and discover why we’re the trusted name in pleasure!
Contact info
8 The Green Ste A, 19901, Dover, United States
- support@thedildohub.com
- thedildohub.com
4.2
Great
197 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
Not what I was expecting
Not what I was expecting, it’s very small at the top making uncomfortable for penetration.
September 22, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Ashlye,
Thank you for taking the time to share your feedback, we’re really sorry to hear things didn’t go as expected with your new toy.
A member of our team will also reach out via email shortly to follow up and help sort things out.
Warm regards from all of us at TDH LLC
Verified
Good communication.
August 15, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Jim,
Thanks for the great 5-star shoutout!
We're happy to know you've appreciated the communication you had with our customer service team.
We look forward to serving your pleasure & wellness again!
Warm regards from all of us at TDH LLC
Happy Customer Here
Product is exactly as advertised, packed well, shipped promptly, and a lot of fun. USPS misrouted the shipment and showed it delivered when I never received it, but John, in charge of Customer Experience, arranged for a replacement shipment immediately and without hassle, so I was enjoying my merchandise three days later. I will buy from these folks again and am happy to recommend them to others.
September 25, 2025
Unprompted review
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey John,
Thank you for the wonderful 5-star review! We’re so glad the product delivered on quality and fun, and we’ll be sure John sees your kind words — he’ll be thrilled his quick action turned the USPS hiccup around.
We’re delighted to have you as a happy customer and look forward to serving you again. Thanks for recommending us!
Warm regards from all of us at TDH LLC
Very fast response to emails
Very fast response to emails with regards to my situation
Highly recommend ordering from them
I will definitely be ordering again
September 11, 2025
Unprompted review
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Brad,
Thanks a ton for the 5-star shoutout!
Fast and prompt customer service is an absolute must for us. We're proud to have served your pleasure & wellness!
Best regards from all of us at TDH LLC
Verified
ordered a toy 10 days ago and haven’t…
ordered a toy 10 days ago and haven’t even gotten a shipping confirmation
September 3, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Dj,
Thanks for the 1-star shoutout! :(
We noticed you've ordered a made-to-order toy that is advertised to be made and shipped within 7 to 15 business days.
A member of our team will be in touch to iron out any missed details.
Best regards from all of us at TDH LLC
Verified
Came in quick and works like a charm
August 19, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Ty,
Thanks a ton for the 5-star review! We’re glad to hear your order arrived quickly and is working just the way you hoped.
Enjoy, and we look forward to serving you again soon!
Warm regards,
TDH LLC
Verified
While we received the shipment
While we received the shipment, my friend was disappointed with the size of the dildo.
August 16, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Daniel,
Thanks for taking the time to leave us a 4-star review! We’re glad your shipment arrived safely, though we’re sorry to hear your friend was a bit disappointed with the size.
If you’ve got any additional feedback or suggestions, feel free to give us a holler at support@thedildohub.com
— we’re always looking to improve our range and your experience.
Warm regards,
TDH LLC
Verified
Package arrived in a timely manner
Package arrived in a timely manner. Missed the drop off, so it was left with the post office, ensuring its security, esp since packages get stolen in my area. Products are great (:
August 27, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey there,
Thanks a ton for the fantastic 5-star review!
We're all excited to learn you've loved the quick shipping, toys, and service.
Stay sexy & curious,
Everyone at TDH LLC
Great Quality & Outstanding Customer Support – Worth the Wait!
I was browsing the internet looking for some fantasy dildos when I stumbled across this website.
At first, I really doubted how legit it was. I even went on Trustpilot, and to my surprise, there were loads of reviews saying not only was it legit, but the quality was amazing.
So, I took the plunge and bought a custom toy on June 26th. Being in Europe, I was already doubting how fast it could possibly get here. As the weeks passed and no updates showed up, I decided to email support to ask what was going on.
And honestly? That’s when I knew this company was different. By far the greatest support I’ve ever seen in any retail business. John was super understanding, answered quickly, and was always transparent about what stage my toy was at.
Yes — custom toys take time to be made. That’s just part of it. But the quality makes up for every bit of the wait. On top of that, there was even an issue between Europe and the USA because of new laws around pornography, and John sorted it out ASAP so European customers like me could still access the site.
Here’s how it went for me:
Bought: June 26th
Dispatched: August 18th
Delivered: August 22nd
Once the toy was ready and molded, everything moved super fast.
So if you’re thinking of buying, just be patient until dispatch — it really is worth it.
I’ll definitely be buying again if I see something thrilling. Honestly, it was a great experience. If you’re hesitating, just go for it and wait.
And if you ever have questions, feel free to experience John's kindness and professionalism for yourself!
Cheers,
Damien
June 26, 2025
Unprompted review
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Damien,
Thank you so much for taking the time to leave such a thoughtful and detailed 5-star review!
We’re thrilled that your experience with thedildohub.com — from browsing to delivery — lived up to your expectations. Custom toys do take extra time to pour and perfect, so your patience means the world to us, and we’re glad the final product was worth the wait.
We’ll make sure John sees your kind words — he’ll be over the moon to know his transparency and support made the process smooth for you. Stories like yours also remind us why it’s so important to keep our European customers connected, no matter the challenges.
Having you in our community is a pleasure, Damien, and we can’t wait to thrill you again with your next order.
Warm regards from all of us at TDH LLC
Out of this world customer service and products
I wish every company had customer service as friendly, helpful, and proactive as them. I've ordered a few times and the products are also SO high quality, with super quick shipping. 10/10 and I would recommend to anyone in the market for products like this.
August 23, 2025
Unprompted review
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey H Black,
Wow — thank you for the amazing 5-star review! We’re beyond thrilled to hear that our customer service and products made such an impression.
Our team works hard to make every experience as smooth, friendly, and fast as possible, so knowing you’ve had that consistently across multiple orders really means a lot. And hearing that you’d give us a 10/10 recommendation? That’s the highest compliment we could ask for.
We’re excited to keep delivering premium-quality toys and top-notch service every time you shop with us.
Kind regards from all of us at TDH LLC
Verified
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Scott,
Thanks a ton for the 5-star shoutout!
We're delighted to continue serving your pleasure and wellness. Thank you for your continued trust and business!
Best regards from all of us at TheDildoHub.com
not to long ago we had a failed wedding…
not to long ago we had a failed wedding party due to the earthquake in russia that caused weather conditions making delivery late. that was last month. this month OMFG I CANT BELIEVE WHAT THEY surprised us with!!! the management team and the rest are thee BEST!!!! GIRLS NYTE OUT!!!!! <3
COS-PLAY!!
July 26, 2025
Unprompted review
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey there,
Thanks for stellar shoutout! We're all super happy about your planned girl's night out, and are thrilled our products will be tested to the maxxx 😜
Best regards from all of us at TheDildoHub.com
Verified
It's definitely a shocking experience
It's definitely a shocking experience, for the good tho.
Those electrode pads are a pain tho.
And I can't quite understand the spectra gel usages ?
August 10, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Jamie,
Thanks a ton for the brilliant 5-star shoutout!
E-stim toys can be quite exciting indeed, and we're buzzed to learn you had a shockingly good experience.
The spectra electrode gel we included as a gift for you helps increase conductivity between your skin and the electric current experienced during electro-sex play. Apply liberally to the skin where you are to be electrically stimulated. This gel is compatible with adhesive pads, clamps, and other electro-sex accessories.
If you have any additional questions, we'll be delighted to assist further. Please give us a holla at support@thedildohub.com
Thanks again,
Best regards from everyone at thedildohub.com
Verified
Placed an order about a month ago now…
Placed an order about a month ago now and haven't heard anything about it even being started. Feels like I got scammed.
June 24, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey August,
Thanks for the 1-star shoutout. :(
You've ordered a made-to-order item that takes a bit longer to make. Now and then, our production queues are prolonged due to a surge of custom orders.
Folks are encouraged to contact us with their questions and concerns. Now and then, we may miss sending an update.
Best regards,
The Team @ TheDildoHub.com
Verified
Great service
June 18, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Mr. Z,
Thanks for the splendid 5-star review!
Great to see you again for another round of all-American pleasure.
Stay sexy,
The Team @ TheDildoHub.com
Verified
Great customer service
June 15, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Rose,
Thanks for the 5-star shoutout!
The best or nothing for our fellow pleasure-seekers. Always!
Kind regards,
The Team @ TheDildoHub.com
Verified
Everything was easy to find
Everything was easy to find, and the sales are always great!
June 14, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hello Caleb,
Thank you for your sexy 5-star review of TheDildoHub.com
We are grateful for your continued business and are proud to serve your pleasure and wellness.
Best regards,
The Team @ TheDildoHub.com
Verified
It was fast to be delivered and I loved…
It was fast to be delivered and I loved how it came with batteries and the balm too.
June 8, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Natalia,
Thanks for your business and lovely 5-star review!
We're excited you had a great experience with our products and service, and we look forward to serving your pleasure & wellness again!
With gratitude,
The Team @ TheDildoHub.com
Verified
It came fast and it feels amazing I…
It came fast and it feels amazing I will be getting toys from here in the future
June 7, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Ethan,
Thanks for your business and sexy 5-star review!
We're delighted our products and service exceeded your expectations, and we look forward to serving you again soon!
With gratitude,
The Team @ TheDildoHub.com
Verified
I received a toy that was supposed to
I received a toy that was supposed to, but didn't vibrate. I reached out and a replacement was in the mail in 48 hours! I'm so pleased. John Summerfield was very helpful and got back to me quickly.
May 27, 2025
Reply from TheDildoHub.com | All-American Online Sex Toys Retailer
Hey Vincent,
Thanks a bunch for your 5-star review of TheDildoHub.com!
We are happy to learn your issue was rectified and that you had a great experience with our staff.
We look forward to serving your pleasure wellness again!
Best regards,
The Team @ TheDildoHub.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.