Easy to order value for money great choice of food could not believe how quickly my dog took to it very impressed. Fast delivery was easy to change a couple of the choices for the following delivery, great customer service
September 1, 2025
Unprompted review
Reply from Different Dog
Thank you so much for your lovely review! We’re thrilled to hear how quickly your dog took to the food and that you’ve found the ordering, delivery, and customer service so easy and convenient. It’s wonderful to know you’re impressed and happy with the variety and value, too.
I always have a great experience with LOOKFANTASTIC - Good brands great price - delivery always comes following day without fail - even on Bank Holidays and Sundays
April 8, 2024
Reply from LOOKFANTASTIC
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
When you contact Check A Trade about a review you have received regarding your company, you expect them to be accurate and verified.
Everyone’s opinion and review is important to all trades.
When you send factual evidence and supporting documentation to disrepute a review it comes back with the ‘client is entitled to an opinion’
Opinion and fact are two different things.
BUT when Check A Trade are provided with the actual verified facts they refuse to remove the review,
Check A Trade replied to the reviewer but incorrectly sent to the work email.
This is a case of liable content not only from the reviewer but also by Check A Trade who have all the factual evidence but refuse to remove the review and published it anyway.
This is biased on part of the honest people trying to earn a living on Check A Trade.
Please all be aware if you challenge a review you will spend ages getting this resolved without satisfaction.
This is ongoing and will be raised with Trading Standards and the Ombudsman, as this is slander and published with malicious content.
August 22, 2023
Unprompted review
Reply from Checkatrade.com
Hello,
Thank you for sharing this detailed review.
Checkatrade attempt to verify all feedback, and when a trade informs us that the review is not accurate we will always investigate thoroughly -We were built on honest reviews since 1998.
When evidence does not clearly show which perspective is accurate we encourage using the right of reply to get your side of the events across to all future customers.
Unfortunately with the information provided we were unable to identify your company. Please can you contact our Reviews Team on 02394 212563 who will be able to advise you of the next steps to take with your concerns.
He always comes to the door very courteous always smiles nothing too much trouble reliable if needed and I am not home he always looks for somewhere safe to leave