United Kingdom
Review of RCIB
Easy to follow steps online when applying for insurance
Spoke to a customer advisor with a question , got through easily and question answered promptly
Reply from RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Review of Giftcards.co.uk
Bought a gift card for my nieces birthday, it was delivered to the email address within minutes.
I had a question which was answered promptly, great customer service
Reply from Giftcards.co.uk
Hi Joanne,
Thank you so much for your review! I'm glad to hear the gift card was delivered quickly and that our customer service team was able to assist you promptly. Hope your niece had an amazing birthday! If you ever need anything else, please feel free to reach out to us again.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
Review of Winn Group
Scott Newton was friendly yet professional, taking details and talking through the procedure after an incident involving my learner driver daughter and a quite aggressive 3rd party who whilst overtaking a parked car drove onto the wrong side of the road.
Reply from Winn Group
Hi Joanne,
Thank you for taking the time to post a review of our service.
Scott will be delighted to see the positive effect he had on your daughter's claim.
Always an understandably unsettling time after an accident, it is good to know our team was able to assist you when needed.
Many thanks for the five-star rating.
Kind regards,
The Winns Online Team
Review of Checkatrade.com
Checkatrade enabled me to find a professional company Jigsaw who I needed to replace a door and frame. Great customer service throughout from sending the quotes , communication and resolving unforeseen issues on the spot.
Reply from Checkatrade.com
We're happy to hear that you found a professional company through Checkatrade for your door and frame replacement. We appreciate your positive feedback regarding the customer service, communication, and on-the-spot resolution of unforeseen issues.
Checkatrade Team
Review of Marmalade
Simple and easy to obtain a quote online at a reasonable price for my 17 year old daughter with a provisional license. I like the way you can choose to insure in blocks of 30 days to suit your needs and the quote you do lasts for 30 days rather than disappears !!!
Reply from Marmalade
Hi Joanne,
Thanks so much for your lovely feedback! I'm really glad to hear that getting a quote online was easy and that our 30-day insurance blocks fit well with what you need. It’s great that the quote lasting 30 days worked well for you too.
If you have any questions or need a hand with anything else, just give us a shout. We're happy to help
Kind regards
Philippa @ Marmalade Insurance
Review of Octopus Energy
I accidentally left a rating that showed I was not satisfied with my recent customer service. I was contacted by Gabriel who asked if I could explain why and that he’d marked it as a complaint . I replied explaining in fact I was very satisfied with how my query was resolved and could he withdraw the complaint which he has done within 24 hours! Great communication and customer service !!
Review of Moonpig.com
Easy and simple to use
Like how you can review and edit personalised cards.
Review of 1st CENTRAL Insurance
Good customer service.
Was able to activate new insurance online quickly and easily
Reply from 1st CENTRAL Insurance
Hi Joanne,
Thank you for your great feedback. We always look to offer the best service to our customers 😊.
Ashley
Review of 1st CENTRAL Insurance
Reply from 1st CENTRAL Insurance
Hello,
Thank you for your review and for choosing 1st CENTRAL this year for your car insurance.
Ashley
