RD

Russell Delaney

United Kingdom

Reviews

Review of Xqpoel

Review of Evri


Rated 1 out of 5 stars

Absolutley rubbish service

Absolutley rubbish service, Had my package for a week and still saying on the way!

May 16, 2025
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity

Review of UPS UK


Rated 1 out of 5 stars

Failed to deliver, no updates!

Recieved an SMS on Friday 3rd Jan 25, stating shipment would arrive on Saturday 4th between 10am and 2pm.
It is now 10pm!! No delivery, tracking still showing same info between 10 and 2. Changed plans to be in for delivery. Cleary staff cannot be arsed to update info, would not recommend.

Reply from UPS:
"Hi Russell. We're really sorry to hear that you received your delivery damaged".

I have not recieved the shipment?.. Also who said anything about damaged? Do you know something I dont?

January 4, 2025
Unprompted review

Reply from UPS UK

Hi Russell. We're really sorry to hear that you received your delivery damaged. If you require further assistance, please provide the UPS tracking number, along with your full address, and this case number 5326435 by emailing our UK & IE team at uktrustpilot@ups.com. - Laura.

Review of FreelanderSpecialist


Rated 5 out of 5 stars

Timing belt and water pump FL2

Bought a Freelander 2 with no record of Timing belt or water pump, Sue managed to fit me in the next day for Norbert to work his magic. Now confident it's been done and properly, also did a free health check whilst under the car! Driven 600 miles over the weekend and not missed a beat. Great service and confidence it's been done by someone who knows Freelander inside out!

October 6, 2023
Unprompted review

Reply from FreelanderSpecialist

Thank you for your kind words Russ, it was a pleasure to give your new Freelander some TLC.

Review of LR Direct


Rated 1 out of 5 stars

Order

Ordered two rubber anti squeak dampers, needed urgent as rear shocks in bits with springs compressed. Got a refund the next day with no explanation at all.
Will not be using them again!

September 15, 2023
Unprompted review

Review of Office Pdf


Rated 1 out of 5 stars

Be warned

Be warned! I used the service paying 50 pence to convert a document.
Just found out they have taken £29.90 from my account! Received an email saying refund will be paid.

Unless you want a monthly subscription of £29.90
Do not use the 50p service to convert a document.

April 4, 2023
Unprompted review

Reply from Office Pdf

Hello Russell Delaney,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8am to 8pm by phone at 020 3936 9118 or by email at contact@office-pdf.com. You will always get an answer from us so don't hesitate.

Our customer service remains at your entire disposal.

Thank you for your confidence.

Sincerely,

The team of Office-PDF

Review of Parcelforce Worldwide


Rated 1 out of 5 stars

Do not use this company

Company drone sent for urgent repair to the Netherlands. All repaired and shipped back within a couple of days.
Arrived in UK and handed to parcel farce!
26 days later and still no delivery.
"Great British delivery"..
Really?

September 23, 2022
Unprompted review