Review of Openreach


Rated 2 out of 5 stars

EE internet provision is unstable and very slow.em…

James good man sensible and system worked well until 10 , 15 ISH when internet again dropped to unrecordable on all speed tests. There was only 1 phone and one TV set on at the time, so it was not too many devices competing. The service provision that EE is providing is unstable. It is over 30 days, I expect a rebate. EE by failing to provide a stable internet signal is out of contract.

June 11, 2024
Unprompted review

Reply from Openreach

I am sorry to hear your having issues with your line. Please contact your provider so we can run some tests and if it is needed, they will arrange a an engineer to come back out and look at your line. Cheers Gareth