CP

Chad phillips

United Kingdom

Reviews

Review of Fixflo


Rated 3 out of 5 stars

Constant Price Increases

If you’re looking for constant price increases to your subscription then you’ve certainly come to the right place! Although overall the system is decent, it just seems whenever they introduce a new feature customers are hit with a price increase whether they want the feature or not! I wouldn’t recommend the out of hours contractor service. They’re pretty good at all the tenants straight away but you’ll be waiting days for an out of hours contractor to turn up! Only one have they ever been able to source someone to attend! Not worth the money.

April 29, 2025
Unprompted review

Reply from Fixflo

Hello Chad,

Thank you for taking the time to share your feedback. We're sorry to hear that you've had a frustrating experience with pricing and our out-of-hours contractor service.

We understand how important transparency is and regarding pricing, our goal is always to provide fair value, and while we occasionally adjust subscription rates to reflect new features or rising operational costs, we appreciate that not everyone may find these additions beneficial.
Your point is well taken, and we’ll consider this more carefully going forward.

We're interested in hearing about your experience with the contractor marketplace service. We'd like to investigate further to understand what went wrong and how we can improve.

If you haven't already please reach out to our support team so we can follow up on this.

Many thanks,

Fixflo Support Team

Review of AKU trekking & outdoor footwear


Rated 1 out of 5 stars

I purchased a pair of AKU boots…

I purchased a pair of AKU boots expecting high quality and durability, but I’ve been thoroughly disappointed. One boot wore down significantly, far beyond what should happen with normal use. I’ve never had this issue with any other brand, so I was shocked when both the retailer and AKU dismissed it as a “gait” or “supination” problem rather than a warranty issue.

For the price, I expected better performance and customer support. Sadly, I can’t recommend AKU boots and certainly won’t be buying them again. Save your money and go with a brand that stands by its products.

November 28, 2024
Unprompted review

Review of John Bull Military Clothing


Rated 2 out of 5 stars

I purchased a pair of AKU boots…

I purchased a pair of AKU boots expecting high quality and durability, but I’ve been thoroughly disappointed. One boot wore down significantly, far beyond what should happen with normal use. I’ve never had this issue with any other brand, so I was shocked when both the retailer and AKU dismissed it as a “gait” or “supination” problem rather than a warranty issue.

For the price, I expected better performance and customer support. Sadly, I can’t recommend AKU boots and certainly won’t be buying them again. Save your money and go with a brand that stands by its products.

November 28, 2024
Unprompted review

Reply from John Bull Military Clothing

Hi Chad, as mentioned to our previously we will happily work with you to find an alternative solution to this issue you've experienced and have already presented options here
You have my direct line and i'm there to assist you when you're ready
Thank you
Mark

Review of Sytner Group


Rated 5 out of 5 stars

I had the pleasure of dealing with Huw…

I had the pleasure of dealing with Huw at BMW Synther Swansea after a disappointing experience at the Cardiff dealership. From the moment I called, Huw greeted me with a warm smile and attentive service. He listened to my concerns and went above and beyond to ensure that my needs were met.

Huw's professionalism and knowledge about BMW vehicles were impressive. He took the time to explain everything thoroughly and made sure I felt confident in my decision. Unlike my previous experience, Huw prioritized transparency and honesty throughout the entire process, which I greatly appreciated.

Not only did Huw provide exceptional customer service, but he also exceeded my expectations in every aspect. He was proactive in addressing any issues that arose and ensured that I left the dealership completely satisfied.

Thanks to Huw's dedication and expertise, I am now a loyal customer of BMW Synther Swansea. I highly recommend Huw and this dealership to anyone looking for a seamless and enjoyable car-buying experience. Thank you, Huw, for your outstanding service and for providing me with my amazing X5. Cheers mate!

March 1, 2024
Unprompted review

Reply from Sytner Group

Thank you for your kind words, Chad. We are delighted to hear that Huw was able to provide you with an exceptional car-buying experience. We strive to ensure that all of our customers leave our dealership feeling satisfied and confident in their decision. We are so pleased that Huw was able to exceed your expectations and that you are now a loyal customer of BMW Synther Swansea. We look forward to seeing you again soon.

Review of Evri