Review of Sytner Group - Sytner Swansea BMW


Rated 5 out of 5 stars

I had the pleasure of dealing with Huw…

I had the pleasure of dealing with Huw at BMW Synther Swansea after a disappointing experience at the Cardiff dealership. From the moment I called, Huw greeted me with a warm smile and attentive service. He listened to my concerns and went above and beyond to ensure that my needs were met.

Huw's professionalism and knowledge about BMW vehicles were impressive. He took the time to explain everything thoroughly and made sure I felt confident in my decision. Unlike my previous experience, Huw prioritized transparency and honesty throughout the entire process, which I greatly appreciated.

Not only did Huw provide exceptional customer service, but he also exceeded my expectations in every aspect. He was proactive in addressing any issues that arose and ensured that I left the dealership completely satisfied.

Thanks to Huw's dedication and expertise, I am now a loyal customer of BMW Synther Swansea. I highly recommend Huw and this dealership to anyone looking for a seamless and enjoyable car-buying experience. Thank you, Huw, for your outstanding service and for providing me with my amazing X5. Cheers mate!

March 1, 2024
Unprompted review

Reply from Sytner Group

Thank you for your kind words, Chad. We are delighted to hear that Huw was able to provide you with an exceptional car-buying experience. We strive to ensure that all of our customers leave our dealership feeling satisfied and confident in their decision. We are so pleased that Huw was able to exceed your expectations and that you are now a loyal customer of BMW Synther Swansea. We look forward to seeing you again soon.