Had a few issues try to order. Sent Chequp an email and Heidi who dealt with me was absolutely fantastic. She was so accommodating answering every question I had. Once my order was placed it arrived within days. Would definitely recommend this company.
September 22, 2025
Unprompted review
Reply from Chequp
Dear Customer,
Thank you for sharing your experience and rating it 5-stars!
We’re so pleased to hear that Heidi was able to support you and make the process smooth and stress-free — we’ll be sure to pass on your kind words, as they’ll mean a lot to her.
It’s also great to know your order arrived quickly and that you’d recommend us — feedback like this really means the world to our team. We’re here for you anytime you need further support on your journey, so please do not hesitate to get in touch if you need any other assistance.
I received the item and it was well packaged but when I tried it on I was so disappointed as we found a large hole by the stitching
November 23, 2024
Reply from BadRhino
Thank you so much for reaching out to us and sharing your thoughts about the items you purchased! We're truly sorry to hear that they didn't meet your expectations. We value all customer feedback and make sure to pass it along to our team to help us enhance our quality. You can easily find all our return FAQs on our website, where our team has put in a lot of effort to make the information as clear as possible for everyone. Plus, all our help and contact details are conveniently located at the bottom of our page for your convenience.