Chequp  Reviews 12,856

order process is straight forward and arrives on time other than the recent shortage. I was originally on Mounjaro but switched when offered to go on to Wegovey. Currently on my first dose of 1.7... See more

Rianne in customer care was excellent, so polite and friendly as well as efficient. Chequp have been a great provider so far of my prescription service I would give 5 stars were it not for the increas... See more

Was left disappointed recieved my first order no issues. Then money was taken from my account without me knowing this. I had no idea it was a subscription if I knew this probably wouldn't have o... See more

I have always had great experience with Chequp, fast delivery and great packaging I have had the best customer care and support from Olivia on multiple occasions who is always more than happy to a... See more

After so many problems with each order the last 4 months with medexpress I thought I'd take a chance with Chequp. I ordered Monday morning and by Tuesday morning it has been delivered. Quick and easy... See more

Transferred from another company, chequp made it easy for me to do. Great customer service - been dealt with lovely person called Cristina Fast delivery I would highly recommend this company

I rang the customer service helpline, but nobody was available to take my call. Without me asking, Heidi called me back within the hour and subsequently the issue was resolved by email quickly, effic... See more

One of the more expensive pharmacies. They recently added delivery charges which is an absolute joke- the meds have to be delivered cold within a certain time frame and you have to pay extra to get... See more

Support response time is very poor - up to 4 days to respond even for critical issues like a potential faulty pen. I recently had a fault with my pen and not only did it take 4 days to hear back, the... See more

I just wanted to say a huge thank you for all your support and guidance on my weight loss journey. You're help been invaluable, and I'm so grateful for the time you share your experience with me. Also... See more

Olivia was amazing. Fast replies to emails. Sadly I couldn't continue with my subscription and it was sorted immediately with no quibble at all. I will be back and solely due to the excellent servic... See more

My journey with Chequp started in November last year . Since then, I have contacted customer service several times. The girls from customer service have always been helpful and incredibly friendly. Ev... See more

Been with Chequp since February , great follow up and there if have any queries. They follow up regularly with a series of questions. Ordering is easy with reminder a few days before with an option t... See more

The coach Tara was knowledgeable pleasant and helpful. She was not at all pushy but offered suggestions to help with the weight loss journey. She was also realistic in explaining why it was important... See more

Not tried the medication yet just want to say what brilliant customer service I have already received. Any questions asked promptly, clearly and also respectfully. Would definitely recommend to anyone... See more

Yara has been a fantastic health coach! Her reccomendations and advice always makes my goals feel really acheivable and has been a crucial part of my weight loss journey. Thank you for your support!

I was awaiting my medication and as it hadn’t arrived I contacted the customer service line and spoke to Rianne. She immediately eased my concerns and kept me informed of the outcome. Thank you so m... See more

Milena has been lovely. There was a bit of difficulty / extra time to get an order due to the shortage and crisis of weight loss medications in the Uk. We all know the prices of MJ were rising s... See more

What can I say except Chequp is the full package. From the thorough but simple application for the medication, reminders when your next order is due PLUS a coach to discuss your journey with, face... See more

Just completed my first health coaching call with a member of CheqUp called Storm. Having administered my first jab I was both reassured and encouraged to receive advice to plan for healthy eating... See more

Brilliant company, I started my journey in February 2025 and got to goal, losing just over 5 stone, in August 2025. I love the new me! Chequp have been there every step of the way, with no problems... See more

I transfered from another company, chequp made it easy for me to do. I was on Mounjaro full dose,then the dreaded price hike which left me wondering how I was going to manage without help. Chequp wer... See more

My health coach is Kirsten , she is absolutely wonderful she has gone way above and beyond to help me with my weight loss journey with chequp… nothing is too much trouble and she has great knowledge o... See more

Tilly was easy to talk to and honest and open in answering my questions. She had a load of practical tips to help me start my journey and has offered a follow up.

I have lost 11kg in 4 months and am delighted, no side effects to speak of. Very impressed with Chequp - quick delivery, good and prompt response to questions, good communication and updates.

I am so grateful to my chequp coach Storm..She has been brilliant at answering any questions, giving me good ideas on food, exercise etc.. would highly recommend this company

Very supportive company so far on this new journey for me, after trying so many faddy diets through menopause. Kirsten explained the science behind the medication and we had a helpful conversation abo... See more

Had a few issues try to order. Sent Chequp an email and Heidi who dealt with me was absolutely fantastic. She was so accommodating answering every question I had. Once my order was placed it arrived w... See more

Speedy responses to all of my questions. Christina was very helpful today. Unfortunately I do not have any photo ID so my order had to be cancelled. Received my refund within minutes of sending in t... See more

Kirsten’s ongoing support is invaluable. I’ve been on the plan for a year now and couldn’t have achieved my results without her knowledge and guidance. Highly recommend Kirsten as your health coach.

really really good service, in fact the best communication I have had with a provider. Haleema dealt with all my queries quickly via email and with me directly. Honestly I am so pleased thank you.

Claire was so lovely! I’ve come away from my coaching call with lots of great ideas, that don’t feel scary and are realistic to do as a mum to 2 young kids. Looking forward to trying out lots of the r... See more

Honestly, from start to finish I could not fault the service. They are true professionals and were always on hand to answer queries. Clearly, took their role seriously which is great to see

The online portal is really helpful and the customer service team always respond to enquiry emails really quickly. Easy to order and change payment dates.

My dealings with Chequp has been great from start to finish. I applied for my wegovy injection and it was dispatched next day. I did have a query but it was dealt with immediately. Also the injection... See more

I had an issue needing resolved. Sent off an email and am greatful Millena answered me and it was resolved. Thankyou for your kindness Millena shown to me.

A quick service and a great chat with Kirsten a health consultant. Very realistic and positive, with great personal knowledge of taking the jabs.

I've had such a great service from CheqUp. Their communication is quick and helpful. Payments are always correct. I've never had a problem and I highly recommend this company.

Everything I ordered arrived on time and well packaged. I was always contacted well in advance of any changes. Reasonably priced. Great service all round.

Switched to Chequp from a competitor and they are not only cheaper, but far better to work with. The referral scheme is great, and now half my office are all using Chequp!

A good service, fair prices, lots of back up and a quick response to emails. You can trust them to get back to you and they are genuinely helpful. One slight issue is it's near impossible to get them... See more

Staff very professional,helpful and reliable. Plus get delivery for prescription well packaged and on time.Any query regarding prescription very easy to get hold of staff

Had a health coach call. Tara was excellent and came up with so many good ideas to help me on my weight loss journey. Thank you Tara. I can honestly say from ordering to delivery and the call Chequp h... See more

Excellent service from Christina A today help with my app and my order Chequp us an amazing company from the start of my journey

I had to contact chequp with a query and Medina was very helpful and was able to resolve my query quickly and efficiently. Highly recommend chequp!

Kristen was great...really helpful. She made me feel so much better. She gave me some good advice which I will follow. I feel much more positive now. Thanks Kirsten

A got a call today from my health coach and she was just so kind pleasant and felt at ease talking to her

Company is amazing and so is the support they give you information got my dates mixed up as to order next the kind and understanding Christie sorted it all out for me so grateful for her help and su... See more