HC

HA Customer

United Kingdom

Reviews

Review of Vecticon

Review of Domestika


Rated 1 out of 5 stars

Wish I had seen all these reviews pre…

Wish I had seen all these reviews pre buying a a 99p course. In clicking on a link to pay for this course, I fell into their trap of unseen and unknowing legal scam. I unknowingly agreed to a 30-day trial that I did not want, and was charged £276 for a 12-month subscription after the 30 days. No confirmations, no warnings just take the money.

£276 for a subscription to a service - how can they get away with doing this and making their money like this (money I do not have to spare)

A joke of a business model and looks like I have lost a lot of money. I feel silly for being scammed and this has put me in a massive bad mood as now at the start of the month I am down a lot of money. Shame on you Domestika. Bank claim going in.

July 29, 2025
Unprompted review

Reply from Domestika

Hi! Our goal is to make every step of the Domestika Plus free-trial clear and easy to manage.

How the purchase works:
- You can choose between the reduced price or the regular price. With the reduced price, the banner itself explains that a 30-day free trial will start, showing the exact price that will be charged if the trial isn’t cancelled.

- Once you move to the checkout page, the subscription details appear again, clearly visible above the course being purchased, to ensure transparency. If you choose not to have the subscription, which is possible at that moment, you can remove it, and the course price will be updated to the regular rate.

- Notifications are sent to the email associated with your Domestika account during your trial period and you can cancel before the trial period ends from Profile › Subscriptions.

About the charge you received, it seems like the trial wasn’t cancelled before the estimated period, so the annual membership was billed automatically.

Please note that you can find more information in our Help Center: https://domestika.co/CS-PlusRefund

Regards,
Domestika Team.

Review of Jet2holidays


Rated 1 out of 5 stars

Won't be using package holidays again

We haven't used a package holiday before so were excited about this Easter break especially as we haven't been abroad in a few years. 10 days prior to flying we noticed our daughters passport didn't quite have 3 months on it (a few days out) and you need 3 months for Europe so we needed a new one asap. At first Jet2 were helpful and suggested they could change the flights if needed - once we knew we weren't going to get the new passport in time so needed to move the holiday or have some suggestions on how to salvage any part of our holiday. I had zero help after hours on the phone trying to sort. Lost 100% of our money and our holiday and will not be using package holidays again.

April 11, 2024

Reply from Jet2holidays

Hi,

Thanks for taking the time to leave your review. I'm truly sorry to read about your recent experience. If you would like us to investigate the points you've raised, please kindly send your complaint including your booking reference to trustpilotreviews@jet2.com. A member of our friendly team will then be in touch in due course. Thanks again for your review.

Kind regards
Jo Lawrence
Customer Service Executive

Review of Holiday Autos


Rated 5 out of 5 stars

Lovely car, great company

We have rented many cars with different companies over the years but this was very smooth, hassle free, swift and professional the car was lovely and the car drop off was very speedy. Would recommend.

July 6, 2022