AM

Adriana Merino Zamora

United Kingdom

Reviews

Review of Obaby

Rated 4 out of 5 stars

Disappointed with quality but quick fix by OBABY!

Disappointed with quality but quick fix by OBABY!
Old review>
We’ve been using this mattress for only 3 months with our baby, and it’s already showing a visible depression where the baby lies. Given the short usage time and the light weight of a baby (from 3 to 5.5kg), I expected the mattress to hold its shape much better. Unfortunately, this raises concerns about its durability and support. Not what I would expect for the price, and I wouldn’t recommend it for anyone looking for a high-quality, long-lasting baby mattress.
Update> OBABY customer service was very kind and understanding and replace the matress very quickly. Thanks!

August 1, 2025
Unprompted review

Reply from Obaby

Thank you for taking the time to share your feedback, and we're really sorry to hear you're disappointed with the quality of the mattress. We completely understand your concerns, especially given how important comfort and support are for your little one.

This isn’t the experience we want any of our customers to have, and we’d really appreciate the opportunity to look into this further for you. Please could you email our support team at support@obaby.freshdesk.com with your order details and any relevant photos? We’ll do our best to resolve this as quickly as possible.

Thank you again for bringing this to our attention — we value your feedback and the trust you’ve placed in us.

Review of Roman.co.uk

Review of InPost UK

Review of Evri

Rated 1 out of 5 stars

Parcel was left in a completely wrong…

Parcel was left in a completely wrong location in the parcel room

June 19, 2025

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity

Review of Your Baby Club UK

Rated 4 out of 5 stars

A lot of useful items and good brands

A lot of useful items and good brands! Id recommend getting it.

March 26, 2025
Unprompted review

Reply from Your Baby Club UK

Thank you for your great review, Adriana!

We're so happy you found the items useful and loved the brands. We really appreciate your recommendation!

YourBabyClub

Review of excess-baggage.com

Review of 1010labs

Rated 1 out of 5 stars

Total scam, no money back

We ordered 2 PCR kits in Jan when it was still compulsory in the UK to do the day 2 test. The tests not only arrived on day 4 (even though we book them in advance),, but they arrived broken. We emailed them lab and on day 6, two other kits arrived, but without the bar code (which is needed to identify the vials). We asked for a full refund, because 1) by the time we would have gotten the new test results, the 10 days quarantine will have passed, and 2) day-2 PCR tests were no longer compulsory in the country. After trying to reach out to them for 5 months, and no refund or answer from them, I can only give 1 star to this lab.

June 9, 2022
Unprompted review