Excellent customer service
Excellent customer service! Had recieved my charm which had missing some of the engraving the company sent me a return slip and had sent a new one out express delivery. I was disappointed with the quality of the 2nd charm and seemed it hadn't been put through the final polishing stages, re contacted and they sent out a new one same day and was inspected by the girl I spoke to on the phone. I recieved the item next day in perfect condition. Amazing customer service and hassle free.
Reply from John Greed Jewellery