United Kingdom
Review of The Lounge Co.
Reply from The Lounge Co.
Dear Jacqueline,
Thank you for your 5 star review.
It's great to hear that you're experience was excellent and your happy with the quality of your new furniture.
We hope you enjoy your new furniture.
Kind Regards
The Lounge Co.
Review of AnyVan
The company could improve by providing staff with better verbal communication and lack professionalism. Better communication with TK Max the collection system is very poor. The company could improve with providing sufficient resources without the support of the customer. The price for delivery of goods is not the same as what is published with TK Max. The price published is a lot lower than what is quoted by telephone.
Reply from AnyVan
Good Morning Jackie,
We are sorry to hear you are unhappy with the service which you have received.
Upon review of the comments which you have raised we are pleased a member of the team has been able to contact you further regarding this and a refund for the additional has been refunded to you.
As discussed we are currently reviewing the communication issues you have raised and the system charges with our technical team so to rectify these issues moving forward. We have further relayed your comments regarding the Transport Provider to our Transport team to further investigate internally.
We apologise for any inconvenience that has been caused.
Kind Regards,
Charlotte.
Review of The Lounge Co.
Overall I am very satisfied with the service and sofa. From purchase, delivery and now enjoying the sofa I have no concerns and would highly recommend the company.
Reply from The Lounge Co.
Dear Jacqueline,
Thank you for your 5 star review. and recommendation.
It's great to hear that you received excellent service and that everything went well with you order.
We hope you enjoy your new furniture.
Kind Regards
The Lounge Co.
Review of Lodge Brothers (Funerals) Ltd
Overall we are very satisfied with the service. We have no concerns the service was excellent all aspects of the process was very efficient and professional. We would highly recommend this company.
Reply from Lodge Brothers (Funerals) Ltd
Dear Jacqueline, thank you for your wonderful review and for highly recommending our services. We are pleased to hear that you found every aspect of our service excellent, efficient, and professional. Your satisfaction is incredibly important to us, and we are delighted to have met your expectations so well. Kind regards Robert Lodge
Review of Hobbs
A satisfactory service no concerns what I would expect. The service was not outstanding just satisfactory.
Reply from Hobbs
Good morning Jacqueline, thank you for taking the time to leave a review. I am so sorry to hear that your experience was satisfactory and the staff did not go above and beyond for you. I hope your next shopping experience is so much better. Kind regards, Hobbs customer care.
Review of Trustpilot
I should be able to provide feedback with two dates to reflect the true experience. E.g prior to purchasing my car my experience was good but after I purchase my car it was extremely poor service. Therefore there were two dates.
Reply from Trustpilot
Hello Jacqueline
Thanks for getting in touch.
As you can only write one review per experience on Trustpilot, in this scenario you would select the date of purchase initially and then use the review description to detail your experience. The date of experience is added so that we can confirm that your experience was within the past 12 months and also to help the business to understand any factors that may have impacted your experience at that time. e.g. if they were short of parts or staff on that date, or if they had any issues with their computer system for instance.
If you need to add anything about your experience at a later date to your original review, we would recommend updating it with a date reference within the main body of your review. This will automatically notify the business that you've added more content too https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review
We hope that this helps but if you have any further questions, please get in touch with us here https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360001776219
Kind Regards
Jen | Trustpilot
Review of TrustFord
Prior to purchasing my vehicle the service appears to be good. But once I purchased the vehicle and received the car the true service was revealed. The communication was extremely poor no one responded to my emails and telephone calls. There were technical concerns with the vehicle and no one got back to me to help since 15th February 2023.
Theses concerns relates specifically to Edgware Ford Used Cars Sales Team.
Reply from TrustFord
Thanks so much for your kind words
Review of Hyperoptic Full Fibre Broadband
Excellent service I have no concerns and will recommend Hyperopic for your internet service. Value for money too.
Reply from Hyperoptic Full Fibre Broadband
Thanks, Jacqueline. We love seeing positive feedback, and if you ever need our assistance, please do not forget that we're available 24/7. ✨
Review of Dreams
Very good there was an issue but it was resolved.
Review of DPD UK
Excellent - the delivery person came to the door and delivered the product in a professional manor.
Review of Access Self Storage
Reply from Access Self Storage
Dear Jacqueline, thank you for your review. We value all feedback from our customers and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch.
Review of Northfields
A highly professional estate agent. I would like to thank Abraham and his team. They were all very committed to delivering a honest and respectful service. Abraham went beyond expectations very passionate about achieving the best outcome for all parties.
Reply from Northfields
Dear Jacqueline,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
We are very happy to have provided you with such a positive experience!
Many thanks, Customer Care Team
Review of energyperformancecertificates.co.uk
