Kennedy Pedzisayi

I was kept regularly updated on progress during production and even after the parcel had been handed over to the Carrier

I was able to plan for my surprise presentation function as I was kept informed even about the 2 days delay in deliver due to clearly explained reasons. The Ring arrived as promised and they are beautiful, more beautiful than I thought and imagined. Because it was meant to be a surprise for my wife, I ordered a ring size T which is larger than my wife's finger BUT I jave beem assured that I can return it for resizing FREE

Easy car parking just outside the office. Friendly and kind staff. She explained to me clearly that my samples will be sent to their lab and if sample from Zi.babwe has already arrived then results would be expected by Minday next wek latest.

Collection of my specimen was quick and conducted by the lady in a smart clean environment. Collection process is transparent and professional, lraving no room for any mix up. She took picture of me and my UK Driver Licence.

I rexieced vdry good professional service from.both the recieving administration and technical staff
The enviromment is smart clean and stafd members maintain high standards of Covid control measures including aanitising equipment and furniture ver often

The testing equipment looks very advamced and is customer friendly and instrictioms are very clear. Staff communcated very well amd I had a fairly good understamding of the condtion of my sight. They pay attention to detail and helped me understand the importance of regular medical eye check up as well as the importance of monitoring glaucoma since I have a famly history of the condition

I made an informed decision in selection of the glasses that I purchased