United Kingdom
Review of Barker and Stonehouse
Delivered today by Paul and Adam! Really great team friendly fast and efficient! Lovely dining table that we fell in love with in the Guildford store built in under 30 minutes just in time for me to get on the school run
Review of Vyair
Ordered a water Purification system from this company got no news on delivery so had to call them to ask when I would expect my system they told me it would be delivered christmas eve so instead of visiting family I waited in all Christmas eve for no parcel to show up. Call them back after Christmas period and they tell me it will be delivered coming Friday again nothing shows up (this is now a month after ordering the system) I've asked to speak to management twice and get told they are busy and will call back still to this day no management has called me back. Finally!! It gets delivered and I set it up only for it to leak out of every brass fitting they installed!! As the fitting were not the right size for the female thread, currently I have spent the day buying the correct fittings and replace the shady work done by this company!
I would strongly recommend not buying with this company many better options out there.
Reply from Vyair
Oh no—this is a tough one to read, and we’re genuinely sorry for the frustration you’ve experienced. Missing deliveries, dealing with a leaky system, and feeling let down at every step? That’s a lot to deal with, and we’re here to make things right.
The lead-up to the Christmas break was a particularly challenging time for us. With a high number of orders and inquiries, paired with unforeseen staff shortages. This meant delays in updates and responses, and unfortunately, your experience reflects where we fell short.
We’d love the opportunity to make it up to you. Could you please get in touch with us at sales@vyair.com or call us on 01507 524576? We’re here and ready to help.
Thank you for your feedback and for holding us accountable. It’s feedback like this that pushes us to be better, and we’re committed to learning from it.
Sincerely,
The Vyair Customer Care Team
Review of Tide
Worst bank ever DO NOT BANK HERE, asked to verify my account totally locked me out of the account I cannot access the money at all or receive payments even after I have sent all paperwork over all while getting 0 help from advisors as they cannot deal with my case... They have done this to loads of other people locking closing people's accounts and never returning the money absolutely disgusting !!! Scam scam scam
Stay away from tide at all costs !!!!
Reply from Tide
Thank you for your review, Matt. We are truly sorry to hear that this has happened to you. Account pauses are rare, and they happen to protect the security of our members and comply with industry regulations. We would love to help pass your feedback along to our relevant team and help get things moving, which is why we have requested your details internally via Trustpilot.
We are looking forward to your reply!
UPDATE: Thank you for providing your details via Trustpilot, Mark. We will now try to locate your case and forward your feedback to the relevant department with utmost priority. Thank you for your patience.
Review of D.A.L.E. Accounting
Amazing service, Lucien is very informative and takes his time to explain everything throughly.
