Sarah Adams

We purchased a shed from the Torrevieja compact,store, paid a friend to collect & help us put together the shed
However key components missing ie the roof !
So we've wasted money, our time & our friends time, taken precious time of our holiday, all to no avail. Fancy selling a product without key parts, shocking service. We will now have to waste more time waiting for key parts & to put item together. You need to make sure your products are fit for sale & purpose. Staff respond in store in relaxed way saying 'oh we will get the parts for you'. But this is not the point, parts should have been there in first place. We paid money & used time for no reason, we have useless incomplete product. Let's hope parts arrive, but will waste another day of our holiday
Please consider our points and the impact

Very easy & straightforward signing up. Love the flexibility & the app is amazing
Good range of equipment
V comprehensive induction
O m an older overweight person & I feel v comfortable here
V clean throughout

Excellent service, swift & efficient & perfect finish
Highly recommend

First visit & click & collect experience here. Very friendly greeting received on arrival. Very efficient staff, eager to help. Offered to carry the goods to my car which was v unexpected, really appreciated this touch as goods were heavy & it was raining
All in all, 10/10 v impressive service well done to all