HC L

Great car parking service. Drop off and pick up was very easy and smooth sailing. Highly recommended and price very reasonable too!

I recently purchased an Atlantic Plus White inflatable hot tub from Wave Spas. The delivery was timely but unfortunately, my parcel was stolen at the door. However, I approached Molly at Wave Spas and she very kindly turned this unfortunate incident around which made our Christmas. She offered discounts and other freebies for my repurchase. She empathetically listened and took time to help me turn this situation around. I highly recommend Wave Spas if you are looking for a hot tub as they have one of the best customer services and they are highly efficient in their replies and offer solutions to problems.
I will come back to Wave Spas again for future purchases.

This is a very unprofessional dealer. I placed a reservation fees for a BMWX3 for the quoted and agreed price. It took them 24 hours of dealing and checking of the car and confirmation of the condition and price of the car. I had to give up on other car offers and wasted so much of my time. After placing the reservation fees, they informed me that the price is actually £7000 dearer than the agreed and quoted price. This is a total disappointment! There is no honouring on the Stratstone Harrogate part and just outright negligence. I will not recommend dealing with Stratstone Harrogate. The manager just said it’s a mistake and they are not liable to anything.