A .

Dear A,

Thank you so much for your feedback! We’re delighted to hear that Mohamed El‑Sisi provided you with great and fast service. He — and our whole customer support team — work hard to make sure your shipments, whether buying, consolidating, or forwarding, go smoothly.

We truly appreciate your trust and look forward to helping you again whenever you need us.

Warmly,
The ShipToBox Team

Hello A. We're very sorry to hear about the missing items in your shipment. We completely understand your frustration, and this is certainly not the experience we want for our customers. We kindly ask that you continue working with our Customer Service team, who will guide you through the next steps. We also have a dedicated Claims Department that handles these situations thoroughly, and they will assist in resolving the matter. Thank you for your patience, and we appreciate the opportunity to make this right.

Thank you for your review.