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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's effective service, competitive shipping rates, and unique system that allows them to customize invoices and split boxes. People highlight the adaptability of the company to their logistics needs and the dependability of the service. Consumers also value the ability to purchase items from the USA, even when sellers do not directly ship to their location. Consumers consistently praise the customer service, with many reviewers specifically mentioning the helpfulness, knowledge, and excellent communication skills of the staff. Reviewers find the staff to be professional, respectful, and quick to respond to inquiries, solving problems efficiently. People appreciate the multiple shipping options available, allowing them to choose the company that suits their needs in terms of speed and price.

Based on these reviews

Rated 5 out of 5 stars

Just excellent !! I never ordered from a forwarding company so I was anxious at first to use "buy for me", I took some time to understand how the website works,there are different steps for the paymen... See more

Company replied

Rated 5 out of 5 stars

Amazing Customer Service! Hossam was just incredible helpful, with a lot of patience and guidance through the process! A+ for him, and for STBOX for hiring people like that. Hope the buy to me ser... See more

Company replied

Rated 5 out of 5 stars

Being first time user for this service Adham was very helpful in guiding me to each and every step I needed to know.. It is very important to to have agents like Adham who can make difficult thing ve... See more

Company replied

Rated 5 out of 5 stars

I had a problem with my credit card verification so i contacted the support services. Mr. Adham was so helpful and He solved my problem in no time. very satisfied with the services. Highly recommended... See more

Company replied

Rated 5 out of 5 stars

The agent Hossam is helpful and answering all my question i finally found a website that can help me purchase from stores that only accept US credit cards

Company replied

Rated 5 out of 5 stars

Shipping has become easier with shiptobox.more than 6 years with them,They are the best in terms of professionalism and accuracy in implementing what is required of them. I would also like to thank Mr... See more

Company replied

Rated 5 out of 5 stars

I wanted to ship a perfume from Amazon to Pakistan as Amazon is not directly shipping, i had limited time and had no idea how it would go. But thanks to ShiptoBox and specially Adham for solving my qu... See more

Company replied

Rated 5 out of 5 stars

Ship to box is actually the first shipping company of its kind that I have used. I read the reviews of different shipping companies and based off of that I chose this company and I am glad I did. The... See more

Company replied

Rated 5 out of 5 stars

Customer support was Great! Agent Adham was very helpful and patient with me even when i was being annoying. Great service overall, easy-to-use and straightforward.

Company replied

Rated 5 out of 5 stars

I just talked to their support representative, Adma. A very supportive, friendly and cooperative agent. She knows how to do a job better way.

Rated 5 out of 5 stars

I shipped through them, they were very cooperative and fast. Adham is an excellent and very helpful employee. I will be making more shipments through them soon.

Company replied

Rated 5 out of 5 stars

First rate professional company and customer service. Unlike many they don’t try to overcharge and always ready with a beneficial advise. They have great follow up and always try to put the customer... See more

Company replied

Rated 5 out of 5 stars

Ship To Box is the best shipping forwarder I have ever used. They have a unique system for shipping my parcels. I have the ability to customize the invoice, change the product name, price, or split th... See more

Company replied

Rated 5 out of 5 stars

Greetings all I would like to share my experience today with Mr: Adham from Egypt, his very cooperation person , he react in advance for all my nesss Ary required information, and make all things... See more

Company replied

Rated 5 out of 5 stars

The support team communicated with me (Mr. Adham), he was a good listener to my notes and well understood my opinion. He was very supportive and took into account to do his best raise and describe m... See more

Company replied

Rated 5 out of 5 stars

I am using Ship to box to send goods to my customers which I buy from the USA. It’s been a breeze so far. Had some questions regarding declarations, repacking, shipping and handling and Adam went out... See more

Company replied

Rated 5 out of 5 stars

Adham was very helpfull getting my packages ready to ship in very short period of time.

Company replied

Rated 5 out of 5 stars

So far so good, created an account, smooth verification, sent 2 packages and both were registered on time. Great customer service, and also thanks to Max, hope everything works great

Company replied

Rated 5 out of 5 stars

My experience dealing with Ship to box was very pleasant since 2019. It was really easy to submit the request for goods with sizes and weights. Billing was fair and reasonable, and instructions for go... See more

Company replied

Rated 5 out of 5 stars

STB has been our partner for the past +5 years, with an outstanding adaptability to our logistics needs, with an exceptional customer service team. Sometimes, you run into some delays around the... See more

Company replied

Rated 5 out of 5 stars

They are always active and ready to help and support their customers , special thanks to Mr.Adham for his superior services and prompt response to any inquiry! Wishing you all the best. Best regar... See more

Company replied

Rated 5 out of 5 stars

One of the best consolidation PO BOX companies, excellent prices and customer team. Especially Mr. Adham, very welcoming and fast responser, welling to help more than needed. I am a member with them... See more

Company replied

Rated 5 out of 5 stars

Shiptobox is an awesome company , they are fast and reliable and they are always there for you to help , all staff are professional specially Mr.Adham he care much about your order and is always fast... See more

Company replied

Rated 5 out of 5 stars

Ship to Box is the best shipping company in terms of shipping to the middle east. I've been using them for around 7 years and they've never let me down. Customer service is top notch, their staff ar... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, Mohamed, Hosam and Max supported me along every step of the way. The website can be simplified further to make it easier. Rest assured, I had a very positive experience with their t... See more

Company replied

Rated 5 out of 5 stars

Great service. Adham reached out right after I created my account without me asking, which was a nice touch. He explained the services clearly, and I really appreciate having Arabic-speaking support .... See more

Company replied

Rated 5 out of 5 stars

I would like to thank each and every person in shiptobox team especially Adam, they stand beside you even in the hard times. They don't just seek for a profit, they try to help and find solutions whe... See more

Company replied

Rated 5 out of 5 stars

ShipToBox Review ShipToBox is a fantastic company that offers great and competitive prices, making it a top choice for shipping and forwarding needs. What truly sets them apart is their exception... See more

Company replied

Rated 5 out of 5 stars

I have been using their services for many years now and they are very professional. I needed help to update some documents and Adam was very helpful and efficient. Excellent overall!

Company replied

Rated 5 out of 5 stars

Shipping with them for more than 5 years. The best in their feild no competition, very professional staff and special thanks to “Adham” I highly recommend ShipToBox

Company replied

Rated 5 out of 5 stars

The agent, Adham, was really honest and helpful with a great guide to what I should do. This just made my experience beyond great.

Company replied

Rated 5 out of 5 stars

I'm very happy and satisfied to deal with them , they are very professional specially agent Hossam he is very cooperative

Company replied

Rated 5 out of 5 stars

What a great experience I've had with ShipToBox, I've used them to forward ship around 20 items so far and never had an issue with any of them. Most of my items are expensive electronics and nev... See more

Company replied

Rated 4 out of 5 stars

Very good live chat support, the team with guys like Adam and Erika were really helpful in explaining some procedures and assisting with shipping payment process. Will produce another review once my s... See more

Company replied

Rated 5 out of 5 stars

I’m thankful and appreciative for your services and communication for my shipments. Every time I made an order then it is always been handled professionally. Also, I would like to thank Mr. Adham, Mr.... See more

Company replied

Rated 5 out of 5 stars

I have been using Ship to Box to handle my US shopping shipments to Bahrain for more than four years now, and I couldn't be more satisfied with their service. Their team has consistently provided... See more

Company replied

Rated 5 out of 5 stars

Great company Where I shipped through it from the United States to my country and the experience was smooth, they have great customer service and answer all your inquiries, as well as speed in comp... See more

Rated 5 out of 5 stars

Great job on handling that customer's issue quickly and professionally . I had a great experience with STB for more than 5 years and Im definitely continuing. The service was quick, and Adham was... See more

Company replied

Rated 5 out of 5 stars

Oh,that’s amazing!! I need masks very urgently,because the original website only allowed delivery to Canada and the United States, and it was "ship to box" that helped me solve this problem. I can rec... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for your efforts . It’s the best company you can deal with . They are helpful and everything is a piece of cake . I ship more than 8 years with them,They are the best in terms of p... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Shiptobox, and Luka was incredibly helpful! He was patient, professional, and made the whole process smooth and easy to understand. Luka went above and beyond to make sur... See more

Rated 5 out of 5 stars

Excellent thanks in every sense of the word in terms of the speed of response in customer service, as well as the speed of showing your shipments in your account, and thank you to the customer service... See more

Company replied

Rated 5 out of 5 stars

In fact the service they provide is a mazing I like the part (buy for me) , I don't have any issue to stop me buying anything because they take care for any payment I want , quick replay no need to se... See more

Company replied

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Company details

  1. Shipping and Mailing Service

Written by the company

Unlimited shopping and shipping experience. We buy for you, sales tax free, and ship to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

598 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month


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Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Shiptobox, and Luka was incredibly helpful! He was patient, professional, and made the whole process smooth and easy to understand. Luka went above and beyond to make sure all my questions were answered. Thank you so much for your excellent support, Luka!

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company

Where I shipped through it from the United States to my country and the experience was smooth, they have great customer service and answer all your inquiries, as well as speed in completing shipping and shipping requests, as well as they have multiple shipping options through which you can choose the company that suits you. I advise you to use it if you want products from Amazon USA 👌👌

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Adham was very helpfull getting my packages ready to ship in very short period of time.

October 1, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Hello Mohd

Thank you for the wonderful feedback! We truly appreciate your support!

Thank You
Customer Service Team

Rated 5 out of 5 stars

I had a problem with my credit card…

I had a problem with my credit card verification so i contacted the support services. Mr. Adham was so helpful and He solved my problem in no time. very satisfied with the services. Highly recommended

October 18, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Hello Nutrillix

Thank you for the wonderful feedback! We're so glad that Adham was able to guide you through the process with professionalism and care. We truly appreciate your support!

Thank You
Customer Service Team

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Rated 5 out of 5 stars

Amazing Customer Service!

Amazing Customer Service!

Hossam was just incredible helpful, with a lot of patience and guidance through the process!
A+ for him, and for STBOX for hiring people like that. Hope the buy to me service is the same awesome!

October 17, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Hello Gabriel

Thank you for the wonderful feedback! We're so glad that Hossam was able to guide you through the process with professionalism and care. We truly appreciate your support!

Thank You
Customer Service Team

Rated 5 out of 5 stars

The agent Hossam

The agent Hossam
is helpful and answering all my question
i finally found a website that can help me purchase from stores that only accept US credit cards

October 18, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Hello ULA

Thank you for the wonderful feedback! We truly appreciate your support!

Thank You
Customer Service Team

Rated 5 out of 5 stars

Great service

I'm very happy and satisfied to deal with them , they are very professional specially agent Hossam he is very cooperative

October 14, 2025
Unprompted review
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Reply from ShipToBox

Hello bidour

Thank you for the wonderful feedback! We truly appreciate your support!

Thank You
Customer Service Team

Rated 5 out of 5 stars

Just excellent !

Just excellent !! I never ordered from a forwarding company so I was anxious at first to use "buy for me", I took some time to understand how the website works,there are different steps for the payment but actually pretty everything shows ;) I will do it again when needed because they are so quick 😙 thank you very much.

October 11, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Hello

Thank you for the wonderful feedback! We truly appreciate your support!

Thank You
Customer Service Team

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Rated 5 out of 5 stars

The agent Adham

Being first time user for this service Adham was very helpful in guiding me to each and every step I needed to know..
It is very important to to have agents like Adham who can make difficult thing very easy for he knows what this service is all about

October 10, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Hello Jamal

Thank you for the wonderful feedback! We're so glad that Adham was able to guide you through the process with professionalism and care. We truly appreciate your support!

Thank You
Customer Service Team

Rated 5 out of 5 stars

Customer support was Great

Customer support was Great! Agent Adham was very helpful and patient with me even when i was being annoying. Great service overall, easy-to-use and straightforward.

October 5, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Hello Hasan

Thank you for the wonderful feedback! We're so glad that Adham was able to guide you through the process with professionalism and care. We truly appreciate your support!

Thank You
Customer Service Team

Rated 5 out of 5 stars

Great experience by Adham

The agent, Adham, was really honest and helpful with a great guide to what I should do. This just made my experience beyond great.

October 4, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Hello Nema

Thank you for the wonderful feedback! We're so glad that Adham was able to guide you through the process with professionalism and care. We truly appreciate your support!

Thank You
Customer Service Team

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Rated 5 out of 5 stars

i trust your company through Mr

i trust your company through Mr
Adham Mohammed 🌹🌹🌹🌹

September 28, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Dear Wail,

Thank you so much for your feedback! We’re glad to hear you had a very good experience with us, especially with Adham and that our support staff left such a strong impression. We strive to be not just helpful, but knowledgeable and attentive in everything we do.

Your words mean a lot, and I’ll be sure to pass this onto the team—they’ll be happy to know they made a difference.

Thanks again for choosing ShipToBox. We look forward to serving you again soon!

Warm regards,
The ShipToBox Team

Rated 5 out of 5 stars

I shipped through them,

I shipped through them,
they were very cooperative and fast.

Adham is an excellent and very helpful employee.
I will be making more shipments through them soon.

September 5, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Dear Raghad,

Thank you so much for your feedback! We’re glad to hear you had a very good experience with us, and that our support staff left such a strong impression. We strive to be not just helpful, but knowledgeable and attentive in everything we do.

Your words mean a lot, and I’ll be sure to pass this onto the team—they’ll be happy to know they made a difference.

Thanks again for choosing ShipToBox. We look forward to serving you again soon!

Warm regards,
The ShipToBox Team

Rated 5 out of 5 stars

very professional good experience

very professional good experience

September 27, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Dear Jasser,

Thank you so much for your feedback! We’re glad to hear you had a very good experience with us, and that our support staff left such a strong impression. We strive to be not just helpful, but knowledgeable and attentive in everything we do.

Your words mean a lot, and I’ll be sure to pass this onto the team—they’ll be happy to know they made a difference.

Thanks again for choosing ShipToBox. We look forward to serving you again soon!

Warm regards,
The ShipToBox Team

Rated 5 out of 5 stars

Truly the best customer service and…

Truly the best customer service and cooperation

September 7, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Dear lithe,

Thank you so much for your feedback! We’re glad to hear you had a very good experience with us, and that our support staff left such a strong impression. We strive to be not just helpful, but knowledgeable and attentive in everything we do.

Your words mean a lot, and I’ll be sure to pass this onto the team—they’ll be happy to know they made a difference.

Thanks again for choosing ShipToBox. We look forward to serving you again soon!

Warm regards,
The ShipToBox Team

Advertisement
Rated 5 out of 5 stars

Very friendly

Overall a very good experience and the support staff are so freaking and knowledgeable

September 6, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Dear Tarek,

Thank you so much for your feedback! We’re glad to hear you had a very good experience with us, and that our support staff left such a strong impression. We strive to be not just helpful, but knowledgeable and attentive in everything we do.

Your words mean a lot, and I’ll be sure to pass this onto the team—they’ll be happy to know they made a difference.

Thanks again for choosing ShipToBox. We look forward to serving you again soon!

Warm regards,
The ShipToBox Team

Rated 5 out of 5 stars

Great customer service assistant Customer Service Assistant Mohamed…

Great and fast service from customer service assistant Mohamed El-Sisi

September 4, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Dear A,

Thank you so much for your feedback! We’re delighted to hear that Mohamed El‑Sisi provided you with great and fast service. He — and our whole customer support team — work hard to make sure your shipments, whether buying, consolidating, or forwarding, go smoothly.

We truly appreciate your trust and look forward to helping you again whenever you need us.

Warmly,
The ShipToBox Team

Rated 5 out of 5 stars

Hi this is Pamela shiptobox always…

Hi this is Pamela shiptobox always reply me especially a gentle man name Max where I live in the country side we always have internet issues so the company sometimes helps me to put things together am so grateful 🙏 I found this company and everyone is so understanding 😊 thank you Shiptobox.

August 28, 2025
Unprompted review
ShipToBox logo

Reply from ShipToBox

Dear Paula,

Thank you so much for your kind words! We’re delighted to hear that Adham Al‑Adham was able to provide you with professional and responsive support for your American shipment.

It’s feedback like yours that motivates our whole team. We’ll be sure to share your praise with Max — he’ll be thrilled.

If there’s ever anything else you need, we’re here to help.

Warm regards,
**The ShipToBox Team**

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