CU

Customer

United Kingdom

Reviews

Review of OpSec Security


Rated 1 out of 5 stars

A complete trash company with snitches

I'm a small business owner on Etsy and sell all my products fully purchased with all permissions to use with a commercial license. Yet these b**ches come and reported my best selling product claiming that it's "copyright".
I email them asking what was exactly the issue, as thousands of other sellers on Etsy sell the same product.
They reply saying that we are not """SINGLED OUT""" on the "WARNINGS".
To this day there are several thousands of sellers selling the same product making tons of profit off of it, I think a warning would've been an email first, not a f***ing report and taking down my listing. Etsy even states to respectfully address your concerns to the seller before reporting anything. You guys did none of that. Complete s**t and illegal reporting, do not support any of these snitches.
Imagine spending four years in university studying on how to be a f***ing snitch to work here.

January 14, 2023
Unprompted review

Review of Etsy

Review of American Sweets


Rated 1 out of 5 stars

Disappointing.

I ordered £71 worth of items from this website last Thursday, paid for express delivery too and even requested for it to arrive by the 5th of December if possible.

It’s now Monday, December 6th, and still no update and not even dispatched. I have sent an email and message on messenger to them a few days ago but got no response.

HORRIBLE customer service and I do not recommend buying from them even with express shipping.

December 6, 2021
Unprompted review

Review of Kavee


Rated 1 out of 5 stars

Very disappointed

I ordered a cage last week Wednesday, nearly a week ago, they said they take 1-3 days to dispatch their packages. It is now Tuesday and mine still hasn’t been dispatched.
I have even emailed customer service before if they could maybe ship it next day as I was getting two new guinea pigs on Friday that week. I was hoping that the cage would arrive by now but it hasn’t even been dispatched??
I have emailed customer service yesterday asking about my package as I received no email with a tracking number or shipping confirmation but got no response from them.

REALLY disappointed.

November 16, 2021
Unprompted review

Reply from Kavee

Hello! Thank you for your feedback. As a small team, we sincerely appreciate your patience as we help all our customers during this busy time of year. We would be happy to follow this up with our customer service team if you kindly provide your order details to customercare@kaveecage.co.uk (as there is no order number attached to your Trustpilot review).