JO

John

United Kingdom

Reviews

Review of Excelparkingservices


Rated 1 out of 5 stars

Only given 1 star as there is no option…

Only given 1 star as there is no option for a Zero. Do not use these bunch of robbers for any parking and if you see there signage move on and find an alternative car park. Just had to pay a fine because apparently I was outside the allocated time on arrival, however this was down to the machines not working and the app not working properly. Tried to appeal but this was rejected. Do not use or if you have to do it at your own peril. Darlington Council you should be ashamed to have appointed these bunch of bandits to run your car parks.

November 8, 2024
Unprompted review

Review of AFA Insolvency Limited


Rated 5 out of 5 stars

Excellent service

The help and speed that this request has been completed has been outstanding and a very simple process to follow

June 18, 2024
Unprompted review

Review of Simpson Millar


Rated 1 out of 5 stars

You advertise that you help with PTSD…

You advertise that you help with PTSD claimed however this not true as you basically fobbed me off following a enquiry that I made. This just another case of firms advertising that they are part of The Armed Forces Covent but do nothing to support vetrans who have been discharged.

April 25, 2024
Unprompted review

Review of Virgin Media


Rated 1 out of 5 stars

The customer service is very poor

The customer service is very poor, i registered a complaint earlier this year and have not received a response to it. I received a email stating that you had tried to contact me to discuss the complaint, however no such contact was made and you took it upon yourselves to close the complaint without my agreement.
If i was not tied into a contract i would not hesitate to move my services to another supplied due to this Lack of service which i will do at the first opportunity.

July 7, 2021

Reply from Virgin Media

Hello John,

Sorry to hear you feel this way although we do appreciate you taking the time to leave your review and feedback.

Our complaints code of practice can be found here virg.in/compscop outlining how you can raise your concerns with us for further investigation. Once received it will be fully investigated and we'll endeavor to get back in touch within the 28 day time frame agreed with our regulators.

Once raised, if you have a complaint reference you can track it's progress here https://virg.in/mycases.

If you can give the team a call on 150 from a Virgin Media landline or 0345 454 1111 option 1, option 4 then option 4 this will get you through to the cancellations team who will be able to look into this further for you.

We also have a vast variety of ways to contact us for help or support and I have listed a few below for you:

• Text: 0753 305 1809
• Facebook: https://www.facebook.com/virginmedia/
• Twitter: https://twitter.com/virginmedia
• Forums: virg.in/VMforums

RP