EW

Elaine Wentworth

United Kingdom

Reviews

Review of Davies Group Ltd


Rated 5 out of 5 stars

Excellent customer service

Natasha pennington dealt with my claim swifly and effectively with no fuss. First time ive ever had to claim on travel insurance and it was a really positive experience. Have recommended to all my friends as so nice to deal with insurance company that is responsive rather than evasive

August 18, 2025
Unprompted review

Reply from Davies Group Ltd

Good afternoon,

Thank you for taking the time to write us this review. We really appreciate the feedback and will pass it on to the relevant team.

Many Thanks
Andrea
Davies Customer Care Team

Review of Davies Group Ltd


Rated 5 out of 5 stars

Excellent travel insurance

Excellent travel insurance that dealt with claim swiftly and without fuss

September 1, 2025

Reply from Davies Group Ltd

Good morning,

Thank you for taking the time to write us this review. We really appreciate the feedback and will pass it on to the relevant team.

Many Thanks
Ariane
Davies Customer Care Team

Review of Anthropologie


Rated 5 out of 5 stars

Great customer service

Great service, refund issued quicky

June 19, 2025

Reply from Anthropologie

Hello - we love to hear this! Many thanks for your review, we really appreciate it. The Anthropologie team 💗

Review of Evri


Rated 1 out of 5 stars

Said item delivered when it hadnt

Said item delivered when it hadnt - photo of package was close up with no identifying background so unable to locate parcel and slow response from Evri resolving this

February 3, 2025

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky

Review of FRASERS


Rated 1 out of 5 stars

Terrible customer service / unreliable delivery

I paid for next day delivery on a parcel - 5 days later I still haven’t received it. Emailed customer services and they have refunded my extra postage I paid for the next day delivery but did not have the courtesy to reply to my email or seemingly taken any further action to try and locate my parcel

July 29, 2022

Review of Evri


Rated 1 out of 5 stars

Parcel delayed with update for days

I had parcel due for delivery 5 days ago (was ordered next day delivery) EVRI sent email on day due to say delayed but would be delivered next working days. 3 days later no parcel and still same message on tracking website - when you try to contact customer service you fill everything In and it come up with same message with no further info or option to actually speak to an advisor about the specific problem. No update on parcel and no means of chasing where it has gone

July 28, 2022

Review of Hobbycraft

Review of Cox & Cox

Review of Cox & Cox