United Kingdom
Review of neptuneplay.com
Recently joined Neptune play. Placed a few bets, received a free bonus bet, won a decent amount with the bets placed. No issues with withdrawal. Requested withdrawal in the morning and arrived into my account in roughly 7 hours. Personally I have had a good experience with neptuneplay since joining
Review of East London Carpet&Furniture Limited
Review of Primark
Terrible company, most of the workers at Westfield primark are dusty people. The supervisor at Stratford Westfield primark is an Indian lady and I have seen firsthand how she behaved with a pregnant woman who was trying to locate her items. Very poor customer service from this supervisor she was loud and rude and when talking to her colleague on the tills she called the pregnant woman an idiot. Disgusting behaviour
Review of Yodel by InPost
No parcel received, photo of delivery sent to me but this has no door number and it certainly isn’t my building. Best to avoid using yodel
Reply from Yodel by InPost
Hi Mohammed,
We’re really sorry to hear that your parcel wasn’t delivered to the correct location, and we understand how disappointing it must have been to receive a photo showing the wrong building. Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in helping us make these improvements.
I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review?
Thank you, Yodel Team.
Review of JD Sports
Ordered a north face jacket, JD used yodel for this delivery and of course I never received the package. Complained to JD who advised yodel have sent them a photo of delivery. The photo is not anywhere near my building. It’s been 2 months now no response. Says it all really doesn’t it
Reply from JD Sports
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/
Thanks again for your time,
JD Sports Customer Care Team
Review of Yodel by InPost
Reply from Yodel by InPost
Hi There,
We're really sorry to hear that you feel this way about your experience. We completely understand how frustrating it can be when things don’t go as expected. Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in helping us make these improvements. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you,
Yodel Team
Review of Yodel by InPost
Still waiting for my parcel. No response to any of my emails sent to yodel.
Advised by yodel parcel has been delivered on 19th, a very grainy photo taken by the driver as proof. The driver has clearly stolen the item as most of these guys are tramps. No delivery received, charged back via my bank and received funds. Yodel have raised a further complaint even though they failed to resolve the previous one. No response from their CEO neil.kuschel at yodel.co.uk or customer care managers natalie.higgins at yodel.co.uk and Michaela.Simpson at yodel.co.uk. I think that pretty much says it all about this pathetic company
Reply from Yodel by InPost
Hi Mohammed,
We're very sorry to hear that you're still waiting for your parcel and that you've not received any response to your emails. We completely understand how frustrating this must be and sincerely apologise for the lack of communication and delay. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of Yodel by InPost
Still waiting for delivery. This was supposed to be delivered on Monday and it has stated “out for delivery” since yesterday. Spoke to someone on live chat who advised yodel are doing everything possible to get my parcel delivered. No one from Yodel has asked me for the CCTV proving what the driver initially did on 13th June. Salima has emailed they are investigating but doesn’t answer the most important questions - where is my parcel and why has it not arrived yet. An absolutely pathetic company. I have emailed the CEO Neil Kuschel but I won’t hold my breath
Reply from Yodel by InPost
Hi Mohammed,
I’m genuinely sorry to hear about the issues with your delivery, and I completely understand how disappointing this must have been. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of Yodel by InPost
Twice failed to deliver. On the 2nd attempt I saw the driver in his grey van just drive up at 18:42 Sit there for 2 minutes and drove off. He made no attempt to deliver. Waiting for delivery on Monday now hopefully. Yodel should address the drivers unprofessional behaviour
Reply from Yodel by InPost
Hi Kashif,
We sincerely apologise for the failed delivery attempts and understand how frustrating this experience must be. Thank you for bringing this to our attention. We truly appreciate your patience and would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review?
Review of On the Beach
Great experience booking holidays with this team, had to change hotels as i changed my mind, had a live chat with Nathan Revell who was really helpful and provided me with all the relevant info needed, he really put my mind at rest. Would highly recommend using them, prices are quite reasonable
Reply from On the Beach
We're happy to hear that you had a great experience booking with us. It's great to know that our live chat team could assist with your hotel change and provide the info needed to reassure you. Thanks for recommending us!
Review of Freddiescakes
Terrible service. Firstly these cakes are not worth the price, they are overloaded with icing and cream, hardly any sponge cake inside. Secondly the delivery was late, the only reason I even ordered from this rubbish place was because of the same day delivery between 3-7pm, It arrived much much later. I emailed them to ask why charge for a service if you cannot provide it, I have had no response not even an apology for the late delivery. Will never order from this rubbish place again
Review of Evergreen Foods
Brilliant quality meat and fish. I have ordered a few times never had any complaints. The prices are very reasonable and arrives next day delivery well packed.
Reply from Evergreen Foods
We always aim to please our customers!
Review of Yodel by InPost
I would give 0 stars if I could. Totally rubbish company. Parcel was supposed to be delivered 2 days ago, still waiting and everyday for the past 2 days it's the same "out for delivery" then they give a 2 hour window and then fail to deliver. Absolutely crap
Reply from Yodel by InPost
Hi Mohammed, I am sorry to hear about the delayed delivery. We strive to provide accurate delivery windows and apologise for the inconvenience caused. We appreciate you bringing this to our attention and will work to improve our delivery processes. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of ITV Hub
Much like everybody on here I wish I could give 0 for this absolutely pathetic service. I am just glad I can watch the final on BBC now. How ITV is able to obtain rights to stream matches is beyond me
Review of Orange Genie
Avoid this company they are a bunch oh cowboys and a total ripoff
Reply from Orange Genie
Hi Mohammed
We're sorry to hear that you're not satisfied. Please do get in touch with our support team if you need assistance. Thank you.
The Orange Genie Team
