Stay away from Zalando!!
Stay away from Zalando!!! My delivery was missing items and they flat out refuse to refund. APPALLING customer service, too, no options to escalate complaints: "Our warehouse shipped all items, DHL says they aren't aware of any issues" on repeat. Now I need to go down the legal route if I don't want pay a large cooperation for goods I have never received! (FYI: Risk of delivery is with the seller NOT the customer!) Stay away. Seriously, stay away!!!