Jason Lewis

Hi Jason,

We apologise that we were unable to offer an earlier delivery date for your order and that you did not receive a phone call.

We understand that you have since spoken to our team via email who have explained, while we couldn’t accommodate the specific date requested, your order has been placed on standby in case a sooner delivery slot becomes available.

Our delivery service can take up to 7 days because we use our own fleet of vans rather than third-party couriers. This helps us ensure a reliable and consistent delivery experience, though it does mean routes are scheduled in advance.

If there's anything else we can assist you with in the meantime, please feel free to contact us directly at info@panelcompany.co.uk
.

Kind regards,
The Panel Company

Good morning,

We appreciate you taking the time to leave a review of your experience and I am sorry to hear that you are unhappy with the service you have received from Davies Group throughout your claim.

I haven’t been unable to locate your claim from the details you’ve provided but would like to investigate further.

Please could you provide your claim reference number and postcode by emailing customer.care@davies-group.com and we’ll be happy to assist further. Alternatively, you can call us on 0344 856 2015.

Many Thanks
Lavanya
Davies Customer Care Team

Hello Jason,

Thank you for your review.

I am sad to hear that your experience with us has not been positive, this does not sound like our customer service team!

If your query has still not been address please contact us via email so that an outcome can be reached for you as quickly as possible.

Warm Regards

Rabbina-Vivobarefoot Customer Experience

Thank you so much for your wonderful review and for sharing your positive experience with Kelby and our team. We're thrilled to hear that Kelby has provided you with excellent support and that you're happy with the level of assistance you've received. 🙌

We're also thrilled to hear that you look forward to continuing working with Kelby and our team. Your satisfaction and success are important to us. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. ⭐🚀

Kind regards,

Seven Resourcing

Hi Jason,

We're sorry you have not yet received your refund, it does take up to 14 business days from the day you send an order back, you will receive a confirmation by email as soon as your return has been registered and processed.

Kind Regards
Team RevolutionRace

Hi Jason, thank you for taking the time to leave a review. We're sorry to hear about your experience and for any inconvenience caused. Our team will be happy to look into the matter further for you to get this resolved, so if you'd like to discuss your concerns in more detail, please call us on 0333 321 6060, or email us at customer.enquiries@closebrothers.com, quoting the reference TP0352. Thank you.

Thank you for taking the time to submit your review here. We would value a conversation with you to discuss your concerns further. Please contact groupcommunications@closebrothers.com

Thank you for taking the time to submit your review here. We would value a conversation with you to discuss your concerns further. Please contact groupcommunications@closebrothers.com