DP

Darren Perry

United Kingdom

Reviews

Review of Tesco Bank

Review of Perch & Parrow


Rated 3 out of 5 stars

I purchased Ralph Clear Glass Three…

I purchased Ralph Clear Glass Three Light Pendant, which I am very pleased with in February 2025.

Unfortunately, a glass shade recently has spilt vertically top to bottom.

I contacted customer services by email August 8th and was told a replacement would be sent. Four email chases and two telephone chases later and this remains unresolved as of September 1, despite being told for the second time a replacement had been dispatched and should arrive within two working days.

Unfortunately, Perch and Parrow ‘s customer service falls short and there is no follow to gauge customer satisfaction.

If a Perch and Parrow company director would like to contact me, please do so, thank you. Darren P.

September 1, 2025
Unprompted review

Reply from Perch & Parrow

Thank you for your feedback. We are very sorry for the issue with your glass shade, and the delay in getting the issue resolved, but pleased to advise the replacement shade is now on its way to you

Review of Octopus Energy


Rated 5 out of 5 stars

Been with Octopus a while now and have…

Been with Octopus a while now and have always found their customer service to be super helpful. They set the standard other companies should aspire to.
Well done Octopus, I don’t generally give reviews but felt you deserved it.

October 6, 2024

Review of Tortilla


Rated 3 out of 5 stars

Food great, service awful

Food great, service by the young lady at Westfield Tuesday evening 20:33 was absolutely appalling, she made the whole experience a total misery. She was surely, unhelpful and uncooperative.
Tortilla customer service needs to step in and retrain or replace. The gentleman serving alongside her was very helpful.

March 12, 2024
Unprompted review

Review of ADT UK&I


Rated 5 out of 5 stars

Engineers Gary Costello and Paul…

Engineers Gary Costello and Paul Colliss are extremely helpful, very efficient and worked neatly and quickly to carry out our work request.

They arrived on time were polite and kept us informed.
A job well done. Thank you.

April 19, 2023
Unprompted review

Reply from ADT UK&I

Hello Darren,
Thank you for taking the time to let us know about the excellent service you received from our engineers. We will be sure to pass your fantastic 5-star feedback on to Gary and his manager.

Kind regards,
Aisha

Review of Avro Energy


Rated 5 out of 5 stars

I checked a few other quotes online…

I checked a few other quotes online after receiving a renewal notice from AVRO, all were a bit higher. I requested a new price by clicking the re-quote button in the renewal email which came back with improved price so signed up for another year. Very easy.

May 3, 2021
Unprompted review