ER

Ewan Ross

United Kingdom

Reviews

Review of Sylviaandgrace Boutique


Rated 1 out of 5 stars

Poor quality

Received order today from Sylvia & Grace. Had not realised company based in Asia not UK.
Product didn't match website photo and of very poor quality and not worth the money.
Don't touch this company.

August 29, 2025
Unprompted review

Review of Locauto Group


Rated 5 out of 5 stars

Smooth experience

Booked Alamo who use Locauto at Bari Airport through Zest in UK. Locauto staff friendly and all went smoothly. Car had 3k on clock and we had no problems. Returned at 5.30am and put key in drop box. Car pick up point is 5 minute walk from airport terminal. Would use again.

June 17, 2025
Unprompted review

Reply from Locauto Group

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Review of Zest Car Rental


Rated 5 out of 5 stars

Positive experience in Italy

We booked again with Zest and all went smoothly. Our car hire with Alamo (Locauto locally) at Bari Airport, Italy went very smoothly.  We had Zest extra cover and there was no hard sell to buy any additional cover. Car had only 3000 km on clock and was fine for getting around Puglia. Early morning return was straightforward with key in drop off box at Locauto arrivals area

June 17, 2025
Unprompted review

Reply from Zest Car Rental

Hi Ewan,
Thanks for taking the time to leave positive feedback. Sounds like a straightforward, easy car rental! We hope you had a fantastic time in Italy!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental

Review of AllClear Travel Insurance


Rated 4 out of 5 stars

Fairly straightforward

Fairly straightforward process online though listing medical conditions could be simplified. Multi trip price ok but as others mention how reliable a travel insurer is, is how well their underwriters respond to a genuine claim.

May 13, 2025

Reply from AllClear Travel Insurance

Good morning Ewan

We appreciate your feedback. We're glad the online process was mostly straightforward. We'll consider your suggestion about simplifying medical condition input. Claim handling is important, and our underwriters aim to respond effectively to valid claims.

Kind regards

Eileen

Review of Edinburgh Airport Official Parking


Rated 5 out of 5 stars

Straightforward- but what of the future

All very straightforward. Didn't have long to wait for bus at either end.

But why are you seemingly doing away with Plane Parking? Why is there no bus available from other Edinburgh Airport car parks. All very well asking people to walk 12 minutes but at 1am in the middle of winter that is plain unreasonable. Also not everyone is healthy enough to walk that distance.

October 6, 2024
Unprompted review

Review of Warehouse Clearance Outlet


Rated 4 out of 5 stars

Impressive delivery time

We ordered garden furniture which came in impressivly fast time. Look good but will reserve judgement until a full summer of use. One annoying feature was the day after placing the order we received an email saying its another £50 for delivery to Central Scotland - no mention on order form. I can understand it for the islands but not the well connected mainland Scotland.

September 6, 2024
Unprompted review

Reply from Warehouse Clearance Outlet

Hi sorry the surcharge is set by our courier/pallet company, it is on our website in the FAQs Thanks

Review of LV=


Rated 3 out of 5 stars

Straight forward but how good for claims?

The process of taking out travel insurance was straightforward, however how good a policy really is, can only be known when a reasonable and legitimate claim is made. So many insurers wriggle and squirm to avoid payment. I trust LV is not one of them?

May 22, 2024
Unprompted review

Reply from LV=

Thanks for leaving us a review Ewan, we're glad it went smoothly! We'll be here when you need us. ^Sereen

Review of EDF


Rated 3 out of 5 stars

Good support but

Having changed tariff with EDF my website stopped functioning properly not showing any transactions for the last 10 months. The person - Angharad who dealt with my query was excellent in getting the problem sorted and can't be faulted. However the original problem was of EDFs making with my Web page being screwed up.

April 12, 2024
Unprompted review

Reply from EDF

Hi Ewan, I'm sorry you hadn't had a great experience before; we are so pleased Angharad was there help you with your query in the end. Your feedback is greatly appreciated as we use all customer reviews to make improvements to our overall customer experience. Thanks, Danielle

Review of Global Response


Rated 1 out of 5 stars

Power of reviews

Thanks to the reviews below giving one star I will avoid Travel insurance companies who use Global Response as their claims company.

January 23, 2024
Unprompted review

Review of PureGym UK


Rated 5 out of 5 stars

Pure Joy

Always enjoy working out at Edinburgh West Pure Gym twice a week. Friendly staff. Particularly like reasonable monthly payment for limited hours during day and that I can cancel at a months notice.

December 21, 2023

Reply from PureGym UK

Hi Ewan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Review of SPV Lights

Review of Santander


Rated 5 out of 5 stars

So credit where its due!

I rarely have a positive view on many of the UK's banks but was pleasantly surprised dealing with the Santander fraud team. I wanted to query the possible illegal withdrawal of a small amount from my account. After the preliminary auto questions my call was answered by a human in under a minute. I was referred in a different dept. and within two minutes talking to someone who sorted out my problem. So credit where its due!

October 31, 2023
Unprompted review

Review of The AA Insurance


Rated 3 out of 5 stars

Car insurance good or bad?

The process of buying a car policy with AA was very straightforward. However I will reserve judgement until I have to make a claim. That is when I will find just how good or bad their car insurance is.

June 26, 2023
Unprompted review

Reply from The AA Insurance

We've got your back if you need us, Ewan.

Review of Laptops Direct


Rated 5 out of 5 stars

Smooth delivery

I ordered a Samsung A13. Delivery went without a hitch. Annoyingly Samsung only supply a cable with C type USB on both ends though, i guess that is not the fault of the supplier. Of course the test of how good a supplier really is, is how they respond when a customer has a problem.

February 25, 2023

Review of AXA Travel Insurance UK


Rated 1 out of 5 stars

Reasonable quote but....................

I got a reasonable quote from Tesco Travel Insurance but then found it was underwritten by AXA. The Trustpilot reviews for AXA travel insurance plus a report recently on BBC Rip Off Britain about AXA poor treatment of a legitimate case have persuaded me to get travel insurance elsewhere.

January 19, 2023
Unprompted review

Review of Staysure Travel Insurance


Rated 3 out of 5 stars

Reasonable price but Claims concern

I recently renewed my Staysure annual policy. Online it was all very straight forward and price competitive compared with other companies. Cheaper does not necessarily represent the best cover.
I never made any claims on the past year. The reason I can give only 3 stars is that you do not know how good an insurance policy really is until you make a claim. Unfortunately, some travel insurers have the reputation of wriggling and squirming to avoid paying. One would like to think that Staysure are a company of integrity for (genuine) claims.
However Trustpilot's Staysure 1 and 2 star reviews do give cause for concern.

December 19, 2022

Reply from Staysure Travel Insurance

Hello Ewan,

Thank you for taking the time to leave a review.

I am pleased to hear that you managed to purchase your policy with ease and found the pricing competitive.

We all purchase insurance policies covering different aspects of our lives in the hope that we never need to use them but take comfort in knowing that we have these to protect us should we need to use them to their full capacity, should you need us at any point during your policy please be rest assured that we will be there for you.

Should you have any questions regarding your policy at any time, please email us at info@staysure.co.uk and we will do all that we can to assist.

Thank you for choosing Staysure.

Kindest regards

Donna

Review of Finest Retreats

Review of Simple Online Pharmacy | Online Doctor


Rated 4 out of 5 stars

Excellent but why the box size

I have used this company a few times and always had excellent quick delivery. The drugs involved always do what they are meant to do. My only grumble and stops me giving 5 stars was for the most recent delivery the small carton containing the drugs came in a large cardboard box. Not environmentally friendly Would still use again however.

July 25, 2022
Unprompted review

Reply from Simple Online Pharmacy | Online Doctor

Hi Ewan,

Thanks so much for leaving us a review,

I am so glad that you are a regular customer and that you had a positive experience using our service. We appreciate all feedback sent to us and will try our best to improve our service.

Thanks for your continued support.

Have a nice day!

Mohammad
Patient Care Team

Review of PureGym UK


Rated 5 out of 5 stars

Great to be back

Good to be back after a 2 year absence due to injury and Covid.

November 1, 2021

Reply from PureGym UK

Hi Ewan. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout and do so, in a clean and friendly environment.

It's great to welcome you back :)

Thanks, PureGym

Review of Nationwide Pathology Limited


Rated 4 out of 5 stars

Straight forward

Form to order was straight forward. Code for plf came by return email. PCR tests waiting when we arrived home. Test results by email in 48hrs. Though Nationwide Path. PCR cost of £40 is more reasonable than many companies the cost is still way too high.

October 20, 2021
Unprompted review

Reply from Nationwide Pathology Limited

We’re delighted to hear that you were happy with the service provided.