Shipping was very fast and the product was as expected - super high quality and beautiful. I splurged for this pillow to have as an accent piece and of course it’s the one my husband likes to use for propping his legs up lol
August 8, 2022
Reply from McGee & Co.
Hi there! Thank you so much for taking the time to leave us this review! It's all about form and function, right? Love that you both you and your husband are enjoying our product! As long as he takes his shoes off. ;-)
Shipping to the united states is unreasonably long. I ordered an item in November and it took over 3 weeks to arrive. I ordered a second item on February 7th and it still has not arrived on March 2nd, and no tracking information is available. Hawes & Curtis should use a different carrier than USPS to deliver because it is clearly not working.
March 2, 2021
Reply from Hawes & Curtis
Hi Angela,
Thank you for your review.
We are very sorry to hear that your order takes longer than usual time to arrive. Due to the current COVID-19 pandemic and strict security measures, our packages can be delayed due to local couriers and reduced flight schedules.
We can see a member of our team have been in contact with you and we are also glad to see your order has been delivered as of the 10th of March.
If you have any queries about the receipt or your returns please feel free to email us at customerservice@hawesandcurtis.com.