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We booked a car through Surprice cars but found that the contract was with Autoone when we were eventually taken to the Autoone branded offices in Venice - Surprice cars was in very small letters on the sign outside.
The car was very new and we had a good 5 days. On return my husband and I had both checked over the car but left it for a few minutes when the Autoone woman checked it over. She then said she had found damage being a scratch under the petrol cap over two panels and a wierd mark on the bonnet. The cost was almost £1000 which we had to pay for them to give us the relevant paperwork to make a claim. They became very aggressive saying that if we didn't sign and pay they would take the money anyway from the deposit. Afterwards we both thought they must have made the marks as there had been no sign of them minutes earlier. We were there for an hour trying to sort this out as luckily weren't catching a flight. We are now very wary of car hire firms as we never want to experience anything like this again. Avoid.

We hired a car through Surprice cars and found that it was through Autoone when we were eventually taken to their offices.
The car was very new and we had a good 5 days. On return my husband and I had both checked over the car but left it for a few minutes when the Autoone woman checked it over. She then said she had found damage being a scratch under the petrol cap over two panels and a wierd mark on the bonnet. The cost was almost £1000 which we had to pay for them to give us the relevant paperwork to make a claim. They became very aggressive saying that if we didn't sign and pay they would take the money anyway from the deposit. Afterwards we both thought they must have made the marks as there had been no sign of them minutes earlier. We were there for an hour trying to sort this out as luckily weren't catching a flight. We are now very wary of car hire firms as we never want to experience anything like this again. Avoid.

I took an item for restoration expecting that the damaged areas would be repainted to match the existing paintwork. To my horror the entire item was spray painted in a different type of paint and in different shades to how it was. Within a couple of weeks a small area that had been filled and not entirely rubbed down had cracks and flaking paint This was something that was about 100 years old and I am absolutely gutted.

I ordered a personalised bowl for my husband for our anniversary with just over a week to go. The bowl arrived after only a couple of days exactly as I’d hoped it to be. I like to support local artisan businesses and we both loved the bowl. Thank you

We recently sold a house using Cunningtons for conveyancing. We were very pleased with the service particularly towards the end when Zaneb was proactively chasing the buyer’s solicitors and ensuing that their unnecessary queries were dealt with effectively. Zaneb often rang to update me and to discuss queries for a quick resolution. We were very happy with the service and felt that Zaneb really cared about ensuring a successful sale. Many thanks Zaneb

I have ordered a few times this year from Golfgarb as I have just taken up golf. There is a great selection of clothing and orders arrive on time and any returns are dealt with quickly.

Our Hermes lady is really good and came back a second time to make sure we received the delivery on the day

Original order was lost but replacement delivered quickly. Our Hermes lady is really good so think this was a warehouse issue