KR

Karen Roberts

United Kingdom

Reviews

Review of Buzz Supplies Ltd

Review of Clear Business

Rated 1 out of 5 stars

Please avoid this company

Please avoid this company. Unable to speak to a British person when you have a complaint. The person to whom I spoke after a long wait on hold could not speak English properly and seemed to be in an echo chamber.
Totally useless company.

April 28, 2025
Unprompted review

Reply from Clear Business

Hi Karen, thank you for taking time to provide us with feedback.
We understand your frustration with your recent experience. We strive to provide excellent customer service and are disappointed to hear that your interaction did not meet your expectations. We will take your feedback into consideration as we continue to improve our customer service.

Please note I have requested further information as you have provided a reference number which you are not the authorised Signatory of. Please can you respond so that we can confirm if this is the account to take the appropriate action and review.

Stacey-Leigh
Digital Team

Review of 118 118 MONEY

Review of Parcel2Go

Rated 1 out of 5 stars

Very difficult to get a straight answer…

Very difficult to get a straight answer when there is a problem. They seem unable or unwilling to sort out issues and want to pass the buck where possible. The latest issue is over the weight of the parcel which we had measured and they now have as 7.1 kg over the limit!!!!!!

November 12, 2021
Unprompted review

Reply from Parcel2Go

Hello Karen

Thank you for taking the time to leave your review. I am sorry to hear about the underpayment, and we would like to discuss this with you. I have contacted you now, to obtain some more information. I would appreciate it if you could reply at your earliest convenience.

Thank you,
Faye
Parcel2Go Customer Services

Review of Parcel2Go

Rated 1 out of 5 stars

Very difficult to deal with

November 4, 2021

Reply from Parcel2Go

Good morning Karen,

Thank you for taking the time to leave a review. I am very sorry to hear that you are not happy with our services.

I would like to contact you to discuss this a little further, so I have contacted the email we have on file on the order.

If you could come back to me at your earliest convenience that would be much
appreciated.

Thank you.
Apologies again for the inconvenience caused here.

Emily
Parcel2go Customer Services.

Review of Evri