Claire Osborne

The online ordering is system is efficient however companies show how good they are when something goes wrong. We had to change the date of our trip. The response times were amazing. Tickets changed with no issues and so quickly. Responses to emails were almost immediate.

Rhys really helpful and made suggestions as to the cause of the problem and offered a workable solution. Very patient and friendly.

Quick delivery, lovely shorts, good fit, true to size (14) ordered another pair in a different colour. Efficient returns.

Quick and easy to obtain quote, paid a small supplement to reduce the excess from the automatic £500 to £100. Quick to activate. Luckily didn’t have to test the claims process which of course would be the best judge.

Delivered promptly. Picks up reasonably well however no low battery or full battery indicator.

Clean store, plenty of room around displays, mirrors in ladies section for trying on coats and cardio in the shop. Staff moving the checkout queue efficiently. Trolley available. Good selection of ladies clothes for those of us who think we are younger than we really are. Designed for non-teenage bodies. Good value for money. Bought all the things I went for and some I didn’t.

Very quick efficient service. Cheque received very promptly

None of the items ordered were suitable, had to pay postage and return postage. No option to pick up locally and no local store

Product as described and delivered promptly.

Purchased a Shark vacuum from the website. The service was as you would expect, regular order delivery updates and delivered in good condition on time. However the product itself, no fault of Oldrids, is a disappointment, It is very heavy to use and difficult to release the main handle. To Sharks credit, we are currently in email discussion over this directly with Shark, following the registration of the warranty and review although they are naturally taking longer as it is the holiday period which is only to be expected at this time of year.