United Kingdom
Review of The Fine Bedding Company
A brilliant product, brilliant service too. I have slept so well in a very long time
Reply from The Fine Bedding Company
Hi Trudy,
Thank you for your Five star review. We really appreciate you taking the time to share your fantastic feedback.
Kind Regards,
FBC
Review of Yodel by InPost
Nothing changes with Yodel. Bad attitude and customer satisfaction doesn’t come into his head
Reply from Yodel by InPost
Hi there, I'm sorry to hear of your experience so far. I would really like to have a look into this for you. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, tracking number and a link to the review? Thank you, Yodel Social Media Team.
Review of Mycle
Customer service is exemplary. Had a problem with the saddle on my compact which has been resolved by return. Thank you everyone at Mycle
Review of Pharmacy2U Ltd
Reply from Pharmacy2U Ltd
Good Afternoon Trudy Bishop,
Thank you for your review and time on the telephone today.
I am sorry to hear of the issues you have experienced with your medication, as advised if medication does change and the patient is on repeat dispensing prescriptions, Ideally the surgery should cancel the old repeat dispensing prescription and reissue again with any amendments needed.
This means that just one batch of prescriptions are active at any one time instead of two/three batches.
I hope this explanation helps with future orders.
Please accept our apology for any inconvenience caused.
Kind regards,
Chris
Review of Pharmacy2U Ltd
Not always on the ball but on the whole they do a good job for which I am grateful
Review of Pharmacy2U Ltd
On the whole the service is excellent but at times those dealing with prescriptions do not question what they see. I now have 112 tablets which have been sent in error. One cannot return them once they have been delivered. What a waste of NHS money
Review of LV=
Review of Parcel2Go
I will not be using Parcel2Go again. In my opinion, they are inefficient. On booking a pick up they advised me that the parcel would be collected on 26/12 then a day later on the 28/12. It was not collected but received notification that Hermes had been unsuccessful in collecting the parcel. They would try to collect again the day. They never tried to collect in the first place! I called my local Hermes courier to ask if she had been notified and the answer was no so I made my own arrangements with her
Reply from Parcel2Go
Good Morning Trudy,
Thank you for taking the time to leave us a review. I am sorry to hear your parcel was not collected when scheduled.
I'd like to see what I can do to resolve this, and to that end, I have emailed you on the email address we hold on file to look into this further. If you could respond at your earliest convenience that would be much appreciated.
Thank you,
Naseem
Parcel2Go Customer Services
Review of Greg Howard Fine Art Studio
Great service even more impressive in the middle of a pandemic Christmas.
Don't care much for all the follow up email
Reply from Greg Howard Fine Art Studio
Thank you for your very kind review Trudy, very happy to hear that you were happy with the service.
[Apologies for the extra emails you have received recently - I have been having some issues with my new provider however this has now been amended]
