Not so long ago (roughly April 2022) l gave this company a very good review about a new front door they fitted. I was very pleased with how it looked and fitted. Then as time as gone by this lovely looking front door has become more and more difficult to lock and unlock. I have severe Rheumatoid Arthritis in my joints and mostly my hands. So l put in a request for one of the fitters? to visit and adjust the door, some weeks, more than a month! went by and l had a call to arrange a visit, the day suggested by the caller was not acceptable as l had a prior engagement, he told me he'd call me with other dates to come. Late June/July l sent an email saying to the effect that so far nobody has been. I then got a call from them saying they sorry and they would get some one here. Now it's mid August the door had got so bad that my partner cannot get in with help and if we're lucky we are in before the intruder alarm goes off. The top to bottom of the door has a substantial bow now, making it even more difficult. And despite the person who sold me the telling me it would be sorted out it has yet to materialise.
So now I'm a couple grand poorer and yet l still have shoddy fitting door. I forgot to mention, I'm in my 80's and they possibly don't care because I'm an easy target. SHAME ON YOU ANGLIA HOME IMPROVEMENTS. All mouth and peas poor performance.
Sorry l don't have my order number handy. But there is little possibility there's anyone else in the UK with my name