SM

Suzanne Moore

United Kingdom

Reviews

Review of Utilita


Rated 1 out of 5 stars

So this is my 4th review

So this is my 4th review. Still no contact with utilia. Still no reply from message on app from 13th. Had a missed call 7 days ago but I was at work. 450th in que on live chat and after 20 minutes of waiting the operator ended the chat. I am now living in a freezing cold house with a son who has multiple injuries from an accident. I have no money to top up as I have been topping up £100 a week on gas alone. I have now been in touch with my local MP, OFGEM and The Energy Ombudsmen.

January 23, 2023
Unprompted review

Reply from Utilita

Hello Suzanne
I have just called you and left a message, I will ask someone to call your number this evening
Regards
Catherine

Review of Utilita


Rated 1 out of 5 stars

Still can't get through to speak with…

Still can't get through to speak with anyone, sent a message on there app on the 13th still no reply. I would like a breakdown of the kwh that I am supposedly using as I am paying ridiculous a.ounts of money.

January 20, 2023
Unprompted review

Reply from Utilita

Hi Suzanne, I am sorry to hear this I have requested some more contact details not included with your review through trustpilot,
Kind Regards Dean

Review of Utilita


Rated 1 out of 5 stars

Still no response from utilia so…

Still no response from utilia so financial ombudsman it is.

January 16, 2023
Unprompted review

Reply from Utilita

Hello Suzanne,
Thank you for your latest review, I have tried to contact you again, but the phone went into voicemail.
Kind Regards
Karen

Review of Utilita


Rated 1 out of 5 stars

I have been trying to speak with Utilta…

I have been trying to speak with Utilta for days. Waiting on the phone for 15mins then the line goes dead. I'm spending over £100 a week just on gas and not having it on for very long at a time. I want a breakdown of how much this is costing me by the hour. Terrible customer service. So now its the 14th, sent message on messenger this morning and still haven't even looked at it !!!

January 13, 2023
Unprompted review

Reply from Utilita

Hello Suzanne,
Thank you for your review. I have tried to contact you to discuss your review, I have a left you a voicemail. I will try again this afternoon.
Kind Regards
Karen

Review of Evlo

Review of Holy Stone


Rated 5 out of 5 stars

I bought a drone from this company for…

I bought a drone from this company for my father for xmas. He had a few teething problems with the drone at first but after recieving lots of knowledge and support from Holy Stone in the United States my father is thoroughly enjoying flying the drone. Thank you Holy Stone.

February 22, 2022
Unprompted review

Review of Paypal


Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. PayPal have closed my account with £300 pounds in credit, no explanation and now have to wait for up to 180 days to get my money. Who do they think they are?. Would give 0 star rating if I could.

March 27, 2021
Unprompted review