Such a simple and easy process to…
Such a simple and easy process to purchase insurance. I love how straightforward and clear their website is. I haven't tried claiming yet - hopefully it's just as easy.
September 24, 2025
WI
Will
United Kingdom
Reviews
Review of Questor Insurance
Review of interactive investor
Outstanding company
When I originally moved to ii after my share dealer was acquired by them, I wasn't altogether happy. But the more and more I deal with them, the more I absolutely love this company. Just today, I needed some documents from an account I'd inadvertently closed, and the advisor, Zeb, couldn't have been more helpful. He personally, painstakingly and patiently downloaded the documents I needed and sent them to me. I couldn't ask for more from a broker.
August 29, 2025
Unprompted review
Reply from interactive investor
Good afternoon,
Thank you for sharing your experience. We’re delighted to hear how your view of ii has grown so positively over time, and that Zeb was able to provide such patient and thorough support. We’ll make sure your kind feedback is passed on to him.
Best regards,
Christian Lihou
Customer Service Management Team
Review of Airband
Contact renewed for 3rd time for excellent speeds and service
I've just renewed my contract with Airband for the third time. The speeds are superb. The price is good. The service is exceptional. I just spoke to Sarah who renewed my contract speedily and with no fuss. I highly recommend Airband
August 29, 2025
Unprompted review
Reply from Airband
Thank you so much, Will! Glad to hear you have renewed once again, team work makes the dream work! Thanks for mentioning our team member, Sarah! Thank you
Review of TorFX
Clickbait
Such an annoying company. They advertise that their fees are zero, but to find out the exchange rate used you have to go through a full registration process, by which time you find that their exchange rate is quite a bit worse than the midmarket rate, and it's more expensive than Wise. Now I can't close the account without calling them. Wish I hadn't even looked at them.
May 21, 2025
Unprompted review
Reply from TorFX
Dear Will,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations.
We’re committed to transparency and providing our clients with competitive, personalised exchange rates tailored to the size and nature of each transfer. While we do not charge any transfer fees, the rates we offer are set individually rather than using a fixed mid market rate. This approach allows us to offer highly competitive pricing for both private and business clients, though we appreciate that some users may prefer to compare headline rates directly.
We understand your concerns regarding the registration process. As a regulated financial institution, we are required to complete client verification under anti money laundering regulations before providing rate quotes and executing transfers. While this adds a step, it ensures the security and integrity of our services.
If you'd like to close your account, our team will be happy to assist Please don’t hesitate to contact us directly at +44 (0)1736 335250 or email us at support@torfx.com so we can resolve this swiftly for you.
Kind regards,
TorFX
Review of Starling
I really love Starling bank but ...
I really love Starling bank. The app is fabulous and it's all so easy - apart from one thing. They have an unfeasibly low limit (£10,000) on daily debit card payments - which make it an utter inconvenience to move money around. I don't understand why they make it so low. Nationwide's is £100,000. I don't understand why Starling would do this and would love the bank to rethink, otherwise I'm gonna have to go elsewhere.
March 29, 2025
Unprompted review
Reply from Starling
Hi Will,
We appreciate your review and feedback. While we're unable to comment on other banks' processes and limits, this isn't something we can change for fraud protection reasons. You can make bank transfers via your Starling app, which has a daily limit of £1,000,000. Again, we're truly sorry for the inconvenience this has caused.
Team Starling
Review of Discover Africa
Perfect bespoke Botswana safari tour.
Chrizaan from Discover Africa created an amazing tour for me and my Mum, and somehow managed to get us a single room each for most of our stay, at better prices than other operators. My Mum has mobility limitations, and Chrizaan ensured that all of the amazing camps we stayed at would be accessible for her. The staff at the camps were so warm, welcoming and helpful. The flight logistics were seamless. The food was wonderful. I've never seen a better range of animals on any other safari. The guides and the trackers had unbelievable knowledge. I've already recommended Discover Africa to others, and would definitely use them again.
November 13, 2024
Unprompted review
Reply from Discover Africa
Hi William
Thank you for sharing your experience with Discover Africa! We're thrilled to hear that your tour with your mum was such a success.
It's wonderful that Chrizaan was able to accommodate your specific needs.
We're delighted that you enjoyed the warm staff, amazing food, and wildlife viewing.
Thank you for recommending Discover Africa to others. If you're planning another African adventure, we'd be happy to help you create more memorable experiences.
Discover Africa Team
Review of Motorway
Easy to use and financially rewarding
Motorway made selling my car so easy, and I also got more money for my car than I expected. I thoroughly recommend them.
October 12, 2023
Review of Starling
No/low charges; fantastic app
I'm sooooo happy I moved to Starling. The app is such a pleasure to use - so easy and yet it also meets all my banking needs. Starling pays interest on current account balances. And you can spend/withdraw money abroad without fees.
July 21, 2023
Unprompted review
Reply from Starling
Hi William,
Thanks so much for the love and fantastic feedback. We're happy to hear about your experience.
Team Starling.
Review of Paragon Pump Servicing
Smooth, efficient, customer-focussed service
These knowledgeable and experienced guys run a smooth, efficient, customer-focussed service.
November 11, 2022
Unprompted review
Reply from Paragon Pump Servicing
Thanks for your review William. It’s great to get feedback like this! We look forward to seeing you again at your next service.
Review of Castle Water
Amazing customer service
Garth O'Reilly provided me with knowledgeable and extremely helpful customer service. Thank you, Garth.
December 23, 2021
Unprompted review
Reply from Castle Water
Hello,
Thanks for leaving us a 5-star review. We're pleased to hear Garth was helpful today.
Kind regards,
Natasha
Review of homeArama
I'm really happy with the fabulous…
I'm really happy with the fabulous service from homeArama, and I love the cool Japanese loo roll holder.
December 3, 2020
Reply from homeArama
Hi William
Many thanks for your kind comments and we too love the loo roll holder especially the top platform shelf for those things you don't have a home for at certain times!! :-)
Have a great Christmas and keep safe
Kindest regards
The homeArama Team