Lighting Direct Reviews 2,534

I bought a pair of rechargeable lights. One was faulty and lighting direct sent me a replacement via next day delivery.

Smaller than I expected,nice colour base not as heavy as I thought, light bulb was abit expensive

Ordered wrong colour table lamp in error. Rang as couldn't print return label at home. Also wanted to order correct colour. Phone quickly answered and offered to post me return label after id booked r... See more

We bought a set of outdoor remote control lights, but we could not get the remote to work. We contacted Lighting Direct and they sorted out the problem very quickly.

It appears that the lights have been re-packed after a return. One was in polystyrene, had a loose screw that had come away from the shade and wasn't tight when screwed back, and the fixing packet ha... See more

A superb selection of lighting that met my criteria at a very competitive price however what impressed me even more was the speed in which the item I ordered was delivered, certainly within the 24 hou... See more

Light easy to order and arrived promptly. No problem with fitting - but took a while to work out that the back just pulls off as it has a very strong magnet keeping it closed with no obvious way in! W... See more

Overnight delivery by Fed Ex. Well packed for protection. A good looking light which solves the problem of fairly dark work top area with no easy circuit access. Well pleased with this product Ca... See more

Great if everything is ok, but same experience as other reviewers with customer service - received a faulty umage floor lamp base, no response despite repeated messages. Will avoid next time. Upd... See more

Great smooth delivery and lighting came with simple instructions! Nice quality for the price . Light is lovely under a piece of art work on the wall or print.

Had a product that had 5 year warranty that failed within 6 months. Emailed company at weekend replacement received on Tuesday. Great service!

Excellent process from start to finish. I found the exact match for x5 lights which I had seen at a local retailer who couldn’t supply for circa 12 weeks, Lighting Direct had x20 physically in stock,... See more

Find Lighting Direct very easy to deal with. Orders arrive next day, well packaged and in good order. I have used them on several occasions and every time been delighted with my purchase.

I bought a light from here and unfortunately noticed an issue with it a few days after installation. I contacted the company via email and received a phone call from Laura, a few days later, who was a... See more

Very professional company. Best price and free delivery. Used a more reliable delivery company. No nonsense return policy if not satisfied with product. Pleased to see that lamp was made in Spain and... See more

The ordering process straightforward and my order arrived the next day. Ideal. The 3 outdoor lights look and feel good quality, being aluminium rather that plastic. I have yet to install them, so h... See more

Hardest thing is finding how to write them a review as no link on their website. But they go to a lot of trouble so happy to find a way. It seems other people also find their service invaluable and... See more

Hi. I received my order quicker than an Amazon delivery (less than 24hrs). Super recessed wall light. Great quality and very well packaged. Would definitely recommend. I have used Lighting Direct many... See more

Extremely fast service. Ordered in evening and delivered the following morning. Can't fault it.

Fast delivery but product arrived damaged. It was too much trouble to schedule a return and repackage the item. The Beyawo lamp was way too heavy to transport to a DHL dropoff since the base is solid... See more

I order an outdoor lantern, and a received it by Fed-ex the following day. I was informed that my order was on it way. My order arrived carefully packaged and marked fragile to insure safe handling. T... See more

A great choice of lights, ordering was really easy and they signposted me to things I needed alongside the order but would otherwise have overlooked, such as a suitable supply of bulbs. The order was... See more

Having searched in all the usual places, I found the majority of dimmable bedside lamps were the same low quality grot. I found something better at Lighting Direct, and ordered on a Sunday. They were... See more

The communication was great from both the lighting company and the courier. The delivery was next day as promised even though my order was placed early evening. The lights look fab quality and were... See more

Company itself, great. Ordered recessed downlights, the aesthetic is great. However, as an electrician, the connection block is low quality when compared to other brands such as JCC or those compatibl... See more

Lighting direct were great to deal with. Easy to use website, very speedy delivery, items arrived very well packaged and in perfect condition. Lamps i bought were extremely well priced, I'm very pleas... See more

I ordered my lights on Friday and they arrived on Saturday... amazing delivery service, I was kept informed of when they would be delivered all the way. The lights themselves are beautiful, although w... See more

Excellent email response from Catherine at customer service, who referred my enquiry to the technical team. As a result I was able to purchase 6 LED puck bulbs to replace the existing fluorescent. I... See more

I have used Lighting Direct before for indoor wall lights. I was looking for some outside lights and they had some I liked just out if stock to November. However I bought ones similar the Edit Gri... See more

The website was easy to navigate and I found what I needed - 2 ceramic uplighters. Unfortunately one was completely broken in the packaging... but, Lighting Direct were brilliant about this. They call... See more

Excellent range of products, we quickly found exactly what we needed. Placed order & lights arrived within 24hrs, delivered by FedEx! Customer Services extremely helpful. No hesitation in recommendin... See more

I had to ask a few questions about my project. I had chosen the wrong kit for what I wanted to do, but the Lighting Direct team quickly replied to my query and were able to put me right, suggesting th... See more

Amazing experience, the lights I have purchased are exactly what I was looking for and at a great price. Really quick delivery! Will definitely order from Lighting Direct again.

The lights themselves are good quality so I’m happy with them. However I ordered on a Friday morning, expecting them to be delivered the following day as it said on the website it was next day.... See more

Amazing products and lightning fast shipping. Ordered near 8pm the day before delivery.

Lights were absolutely fine but just the wrong colour so we returned them, didn’t realise you had to pay £6.50 to return products otherwise I wouldn’t have ordered from Lighting Direct. We already pai... See more

This company has an amazing customer service! They are so fast and helpful with any issue! I won’t buy from any other shop. Congratulations!

This website is extremely easy to navigate with multiple filters making it super quick to find exactly what you're looking for. Checkout was simple and the product arrived two days later, exactly as... See more

Easy website to navigate. Speedy service. Lights delivered less than 24 hours later. Packaged securely. Great service.

I have ordered a picture lamp on Sunday and it arrived on Monday! What can I say, terrific service:) The lamp arrived well packaged and it was easy to install. I will definitely be ordering more in t... See more

A great product range, competitive prices and superb service! It was my first time using this company but the excellent service I received means that they have now gained another regular customer!... See more

Ordering was simple and free and my lamps arrived the next day ! They were well packed , and no breakages . Definitely recommend Lighting Direct , excellent service

Good quality lighting at a reasonable price that arrived next day even though I didn't specify that

Easy ordering process. Packaged well. Very quick delivery. Lights were beautiful. Reasonably priced. Would recommend and definately use again.

Product arrived within 24 hours of order. Returns label failed and Debbie in Customer Service was extremely helpful

Super speed postage. Ordered Sunday arrived Monday. Really happy with item and securely packed.

Excellent quick delivery, lovely looking light, well made! Love it.

Great price and extremely quick delivery of the floor lamp.

Very quick service and product is great value.

Speedy delivery, lights well-packed, but unfortunately far too large for our space. Return made easy via a DPD drop off point at a reasonable cost of £5. They lose stars due to the refund process whi... See more