Faulty product
I've had my ring for 8 months. It's currently not working for the second time. The first time, the ring broke after about six weeks, and they issued a replacement. Now, they keep telling me to factory reset the ring, wait a few hours to see if it solves the issue (it doesn't!), and send screenshots of my app home page. Then repeat their instructions again. Absolutely useless.
October 21, 2025
Unprompted review
Reply from Ultrahuman
Hey there,
We completely understand your frustration and truly appreciate you sharing this feedback. Could you please share your issue details with us at ultrahuman-care@ultrahuman.com?
Once we receive your email, our team will review this on priority to understand what went wrong and how we can make it right for you.
Your experience matters.
