Jordan Boulton

United Kingdom

Reviews

Review of Physgun


Rated 5 out of 5 stars

Everytime I interact with these lads…

Physgun is a fantastic company to have as your host, they communicate well, the support is great, and they're reasonable. Cannot recommend enough.

July 21, 2025
Unprompted review

Reply from Physgun

Jordan,

Thank you so much for the review! If you need anything else, we'll be here to help! :)

Thanks,
Physgun Management

Review of iFi audio

Review of Physgun


Rated 5 out of 5 stars

Above and Beyond

Every interaction I've had with support from Physgun has been next level, from helping me colo machines, to fixing the hardware when it breaks.

January 17, 2025
Unprompted review

Reply from Physgun

Jordan,

Thank you so much for the review! Glad we could get you squared away. If you need anything, feel free to reach out via a support ticket. :)

Thanks,
Physgun Management

Review of Office Boffins


Rated 5 out of 5 stars

Bought multiple chairs over the years

Bought multiple chairs over the years, always good quality. This time round I had an issue with a faulty part. Had a response within an hour and it was agreed to send replacements within a day.

November 20, 2024
Unprompted review

Reply from Office Boffins

Hi there Jordan,
Lovely to see you back with us again. They do say the mettle of a company is all in the service. It great to hear we are doing a good job there!
Thanks for getting in touch and for trusting us with your orders.
From the Office Boffins team

Review of Lost World Clothing

Review of Gousto


Rated 2 out of 5 stars

Incompetent and disappointing

Incompetent and disappointing, from ingredients completely empty and sealed (honey pot) to missing recipe cards, Gousto has been a second-class experience every step of the way. It’s meant to save you time, but all the ingredients are just thrown in the box together. I spent more time sifting through them matching them to the card than was reasonable. At least with HelloFresh, you grab the presorted brown bag and match it and the protein to the menu card.

I had an unexpected second delivery which had things randomly selected as I thought I paused the subscription, so I cancelled it and deleted my account so they wouldn’t charge me a third time. ONLY TO FIND THE MENU CARDS MISSING when I got my delivery and because my account is gone I don’t even know what the dishes were called.

I phoned support and the lady just stopped responding and the line went dead.

I can’t contact online support because you need an account to even SEE the help page.

I’m just going to give the food to a food bank - this is too much hassle for a product that should have been a time saver, and I’m honestly tempted to request a refund because this is not as expected.

I will not be using this service ever again.

October 17, 2024
Unprompted review

Reply from Gousto

Hi Jordan, 

Thank you for taking the time to leave a review and for your feedback.

I'm ever so sorry to hear of the experience you've had and understand how frustrating this must be.

I’d really like to discuss your comments further, so could you please go to this link http://www.gousto.co.uk/get-help/contact. You can then click on ‘Contact us by email’ and select ‘Trustpilot/Google Review’ from the dropdown. If you quote this ticket reference 8100219 and my name, you’ll come through to me.

Best wishes, Nikita - The Gousto Team.

Review of Tempest Hosting, LLC.


Rated 5 out of 5 stars

Above and Beyond

What can I say other than Tempest albeit with some hiccups have actually made my month - we left their Tokyo region after connectivity issues caused some problems at start of 2024, since then they've added Telsta and Google, which should resolve it so I've decided to come back.

On my return James not only got me setup incredibly fast, he also managed to secure me all my old IP's meaning multiple years of favourites from running our Japanese servers previously have been preserved.

I am beyond happy.

September 25, 2024
Unprompted review

Review of Kiwi.com


Rated 1 out of 5 stars

Disgusting business.

Disgusting business.

Booked a flight from UK to CA but accidentally selected wrong month over 3 months away. Went to refund within 30 minutes to rebook the right month. Come to find out even though I've inconvenienced nobody, cost them nothing, they've refused my refund AND CANCELLED THE FLIGHTS. I am now out of pocket and have no flight.

This should be illegal. There should be warnings.

June 21, 2024
Unprompted review

Reply from Kiwi.com

Dear Jordan,

Thank you for your valuable feedback.

We want to let you know that, according to our analysis of your digital footprints, you chose the flight route and date, and we booked the flights in accordance with that choice. Within 1 hour of making this reservation, we sent you the e-ticket. Further, when you contacted customer support to discuss the situation, the representative informed you about the voluntary cancelation and refund as per the ticket fare. Later, you requested voluntary cancelation and selected the free assisted refund method.

The finance team tried to get a refund from the airlines however as per the carrier's policy the flights are non-refundable. We have investigated your reservation and emailed you an explanation. We hope we were able to provide some clarification on what happened with your reservation.


Yours Sincerely,

Chanda
Customer Satisfaction Team

Review of Gameserverkings

Review of Physgun


Rated 5 out of 5 stars

Up time has been fantastic

Stellar support, fast delivery, and impeccable uptime.

April 26, 2024
Unprompted review

Reply from Physgun

Jordan,

Thank you so much for the review! Happy to hear that you are enjoying our services. If you need anything, feel free to reach out via a support ticket. :)

Thanks,
Physgun Management

Review of HelloFresh UK


Rated 1 out of 5 stars

Horrendous Support

Horrendous company - Ordered to Leeds Delivered to Somerset, no way to update delivery address once an order has been made, won't help by redelivering, recovering, nothing. Useless.

"Unfortunately, once an order is locked within the system, they are booked with the courier on specific delivery routes"

Waited until the very last second on the paypal dispute to reply as they knew I wouldn't see it in time to reply and it would close in their favour, disgusting.

January 9, 2024
Unprompted review

Reply from HelloFresh UK

Hello Jordan,

Thank you for leaving a review.

It’s so disappointing to hear you've had issues with managing your account. We apologise for any confusion and distress this has caused. This is never our intention and making the management of your account as clear and easy as possible is an area we’re always working on improving.

As a company, we work to a 11:59 pm deadline, five days prior to your delivery day. Once the deadline has passed we go to our suppliers and order the ingredients we need to fulfil the orders for the coming week and update our couriers so they can plan their delivery routes.

We've sent you a direct message on this platform to gather more details and find a resolution for you. When you receive our message, please kindly reply with your full name, email address, phone number, and HelloFresh customer ID. You can find your customer ID in your account settings under 'Account Info' or by following this link: https://www.hellofresh.co.uk/account-settings/account-info

Thank you for your cooperation, and we're looking forward to assisting you further.

Kind regards,

Vilena
The HelloFresh Team

Review of Fortified Host


Rated 5 out of 5 stars

Exceptional

Fortified.host is an exceptional hosting provider that has exceeded my expectations in every way. Since I signed up for their services, they have gone above and beyond to accommodate my complex requests. In particular, they set up a Grafana instance using Influx DB on a VPN, which is not a standard request, but they did it easily.

Moreover, their customer support team has successfully assisted me with every query. They are knowledgeable, patient, and always willing to help. Their commitment to excellent customer service is unparalleled, and I appreciate their attention to detail.

In addition, we have entrusted our entire website structure with Fortified.host, and everything has been straightforward to achieve. Their interface is user-friendly, and their infrastructure is robust and reliable, which is crucial for our business. We never have to worry about downtime or slow load times, which gives us peace of mind.

Overall, I cannot recommend Fortified.host enough. Their commitment to excellence and outstanding customer service has made them the best hosting provider I have ever worked with. If you're looking for a hosting provider that will meet and exceed your expectations, Fortified.host is the way to go!

March 11, 2023
Unprompted review

Reply from Fortified Host

Hi Jordan,

Thank you for your 5-star review! We appreciate your feedback and are thrilled that you are satisfied with our services. We look forward to continuing to meet your hosting needs and providing top-notch support whenever you need it.

If you ever have any questions or concerns, please don't hesitate to reach out to us.

Felix

Review of Tempest Hosting, LLC.


Rated 5 out of 5 stars

2am Christmas Night Support

2am on Christmas Night (technically Boxing Day Morning), Amsterdam 1.0 goes offline - I'm half asleep, so our bot calls me to notify me of the downtime. Within 60 seconds of asking if anyone was free - we had a Senior Systems Engineer (Peter) on the case fixing the issue. Within 10 minutes, he'd identified the issue, and within 30, it was fixed.

Excellent turnaround.

December 26, 2022
Unprompted review

Reply from Tempest Hosting, LLC.

Thank you very much for the kind review! Glad we were able to get ya fixed up during the holidays!

Review of Tempest Hosting, LLC.


Rated 5 out of 5 stars

Amazing Service

I joined Tempest after coming directly from one of their main competitors, the support and service I've recieved here have been absolutely night and day different from what I've been used to. The hardware is excellent, the support is second to none - Obviously Tempest is far more expensive than what I've previously been used to but you get what you pay for with this company. I am absolutely content and I have already made arrangements to move our EU servers over to Path as well as our US servers.

November 23, 2020
Unprompted review

Review of Path Network, Inc.


Rated 5 out of 5 stars

Night and Day

I've been hosting game servers for the past 6 years, I've been with everything from shared to fully dedicated, I've seen all levels of support, and all styles of business. The level of attention to detail from Path has been exceptional. The servers are a higher price than my previous host, but the quality of the network, and the customer support has been well worth the increased price. Rather than sitting in a ticket for days at a time, I can simply message one of the staff members and get support as soon as they're available. The DDoS Protection offered is also next level. I feel like when an attack does occur it is handled faster and better than I've experenced with other hosts, the difference is literally night and day.

November 14, 2020
Unprompted review