Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

This is a 5 star service for game server hosting, but only when their upstream DDoS protection is fully functional. I highly recommend Physgun, but please be cautious of this. Recent backend updates s... See more

Company replied

Rated 5 out of 5 stars
Verified

I've used Physgun.com for server hosting and found the experience consistently reliable. Setup is straightforward, performance has been stable, and the control panel is intuitive enough for both quick... See more

Company replied

Rated 2 out of 5 stars

Constant stuttering with lag issues causing player discontent. The website has crashed multiple times when attempting to use it. Server randomly stopped working with the support team claiming it... See more

Company replied

Rated 5 out of 5 stars
Verified

Physgun is hands down the best when it comes to hosting Rust servers. Their panel is the best. Their support is the best. Their server performance is the best. They are so much better than all the com... See more

Company replied

We perform checks on reviews


Company details

  1. #60 of 103 best companies in Gaming service Provider
  2. #20 of 30 best companies in Cloud Computing Service
  3. #28 of 53 best companies in Internet Service Provider
  4. #29 of 65 best companies in Telecommunications Service Provider
  5. #6 of 19 best companies in VPN Service
  6. #45 of 65 best companies in Web Hosting Company

Written by the company

Physgun provides industry-leading game hosting solutions for Garry's Mod, Minecraft, Rust, Dedicated, Web, and VPS – all bundled with amazing support and DDoS Protection.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars
Verified

5 star service, but only when DDoS protection is functional

This is a 5 star service for game server hosting, but only when their upstream DDoS protection is fully functional. I highly recommend Physgun, but please be cautious of this. Recent backend updates seem to be improving this

October 25, 2025
Physgun logo

Reply from Physgun

Koi,

Thank you so much for the kind review! We are doing everything in our power to root out the DDoS issues that are caused by our protection providers. Over the past few years, we've spent hundreds of thousands of dollars to find a permanent solution, and we won't stop until that is done. If you need anything, we'll be here to help!

Thanks,
Physgun Management

Advertisement
Rated 5 out of 5 stars
Verified

Consistently Reliable and Fair, A Solid Platform for Server Hosting

I've used Physgun.com for server hosting and found the experience consistently reliable. Setup is straightforward, performance has been stable, and the control panel is intuitive enough for both quick changes and deeper configuration. What stands out most is their support, when issues have arisen, they've responded promptly and resolved things without unnecessary delays or excuses. Billing has been transparent, It’s clear they value long-term customer trust over short-term gains, which is rare and appreciated.

October 27, 2025
Physgun logo

Reply from Physgun

Old Rusty Gaming,

Thank you so much for the kind review! We are glad to hear that you are enjoying your services. If you need anything, we'll be here to help!

Thanks,
Physgun Management

Rated 5 out of 5 stars
Verified

Physgun is hands down the best 100%

Physgun is hands down the best when it comes to hosting Rust servers. Their panel is the best. Their support is the best. Their server performance is the best. They are so much better than all the competition and makes running a server so much less of a hassle.

October 20, 2025
Physgun logo

Reply from Physgun

corndiggitydog,

Thank you so much for the kind review! We are glad to hear that you are enjoying your services. If you need anything, we'll be here to help!

Thanks,
Physgun Management

Rated 5 out of 5 stars
Verified

Awesome server hosting

Awesome server hosting, awesome service and support, if I can host it here I don’t even bother looking anywhere else! 11 out of 10, keep it up guys!

October 10, 2025
Physgun logo

Reply from Physgun

Benjamin,

Thank you so much for the kind review! We are glad to hear that you are enjoying your services. If you need anything, we'll be here to help!

Thanks,
Physgun Management

Rated 2 out of 5 stars

GMOD Review

Constant stuttering with lag issues causing player discontent. The website has crashed multiple times when attempting to use it.

Server randomly stopped working with the support team claiming it wasn't on their end when no changes were made and the same schema works with other provider's services.

Their support team does reply quickly which is nice, and In the past the stuttering issues weren't as prevalent but at this point its too much to ignore.

October 6, 2025
Unprompted review
Physgun logo

Reply from Physgun

Hey there, sorry to hear about your experience, but to clarify;
"Servers randomly not working" is generally due to an addon updating. Most cases this is a workshop addon because they can automatically update when the server restarts. We have currently made no changes to how Garry's Mod servers are created which is standardized across our entire platform, straight from SteamCMD. All Physgun servers are containerized and secure meaning that they are all installed the exact same way, considering there are no other reports of this the only realistic problem that stands out is misconfiguration / an addon conflict.

We're more than happy to help assist, we even have amazing people in our community Discord who help with these sorts of third-party errors which can help you narrow down the problem. I understand that you tested your addons on a different servers but the likelyhood of you having a different config between both servers is extremely high, especially if you did not clear your workshop cache from your current Physgun server.

Advertisement
Rated 3 out of 5 stars

very laggy service for premium prices

In Every instance of trouble, They always pawn off your issues and throw you an FAQ with vaguely connected info thay doesnt always answer the specific question you've asked.

They are also consistently sub-par with their connectivity and will constantly have stability issues with their servers. 6/7 nights the last week, weve experienced some sort of connectivity issue.

Edit: I have resolved the issue and found an addon was updated which caused the issue. Though it is still very odd that the same configuration worked just fine on a Hexane development server but not physgun, why that is, is unknown to me. But seems like an issue.

The restart question is still very real, every ticket we've submitted in regards to our community is met with being forwarded a FAQ that hardly answers our questions.

As for connectivity, that is still a major issue. The server stuttering even with low player counts is still happening very frequently. It feels like we're paying through the nose for service that could be evenly matched by nearly any other major provider for better rates. So I've updated the review to reflect the response but still feel the service is not worth its premium cost.

September 29, 2025
Unprompted review
Physgun logo

Reply from Physgun

Hey Michael, sorry to hear about your experience with our support. When I check the tickets related to this topic I don't see any follow ups. If you could reach back out to us, we're always more than happy to help you out if you need assistance with your Physgun Service and clarify any details that may need extra context.

As for the gamemode / addon issues, I believe the explanation in the other review made by your team member "GMod User" should help add some context onto this issue. :)

Rated 5 out of 5 stars
Verified

Great support and the mods they provide…

Great support and the mods they provide are amazing

October 1, 2025
Physgun logo

Reply from Physgun

Gmod user,

Thank you so much for the kind review! We are glad to hear that you are enjoying your services. If you need anything, we'll be here to help!

Thanks,
Physgun Management

Rated 5 out of 5 stars
Verified

Quick and Resourceful

Quick and Resourceful, Lunaversity was great at support and even gave me a discount for my next game server renewal since a sale happened after I bought it.

September 29, 2025
Physgun logo

Reply from Physgun

Invisible,

Thank you so much for the kind review! We are glad to hear that you are enjoying your services. If you need anything, we'll be here to help!

Thanks,
Physgun Management

Rated 2 out of 5 stars

Regularly experiencing connection…

Regularly experiencing connection issues / server interuptions, this naturally causing loss of players and frustration.

October 4, 2025
Unprompted review
Physgun logo

Reply from Physgun

Hey Jack, apologies about the issues unfortunately the game hosting industry as a whole is being hit by a record-breaking botnet. Almost all game server providers are experiencing the same issues. 2 days ago we switched our network upstream and so far have tanked over 17Tbps of attacks without issue, but ISP congestion around the area unfortunately seems to still be causing slight lag spikes. We're working with transit providers (such as Verizon, ATT, Comcast) to make better changes to the routes you take to your server to prevent congestion.

I can divulge extra information in a ticket if you would like to reach back out to us :)

Advertisement
Rated 5 out of 5 stars
Verified

I have been using Physgun for a little…

I have been using Physgun for a little bit now and I’ve been loving it it’s been an amazing service!

July 4, 2025
Physgun logo

Reply from Physgun

HappyAYAYA,

Thank you so much for the review! If you need anything else, we'll be here to help! :)

Thanks,
Physgun Management

Rated 5 out of 5 stars

Everytime I interact with these lads…

Physgun is a fantastic company to have as your host, they communicate well, the support is great, and they're reasonable. Cannot recommend enough.

July 21, 2025
Unprompted review
Physgun logo

Reply from Physgun

Jordan,

Thank you so much for the review! If you need anything else, we'll be here to help! :)

Thanks,
Physgun Management

Rated 5 out of 5 stars
Verified

Could never connect to the server

Update: Company has been very responsive and issued a refund. Seems my issue was with console compatibility. There's no "direct connect" option for console players.

Could never connect to the server. Response to ticket to customer service was closed without resolution. Cancelled subscription without once ever getting online.

July 7, 2025
Physgun logo

Reply from Physgun

Update: Glad we could help you out! Let us know if you need anything else. :)

Hi, Julia!

Thank you for your feedback. We're sorry to hear about the trouble you experienced and your decision to cancel.

After reviewing our records, we weren’t able to locate any support ticket across our billing site, live chat, or Discord. We also made an effort to reach out following the publishing of this review, but unfortunately did not receive a reply.

We’re always committed to resolving issues and ensuring a smooth experience. We’d be happy to assist once we have more details about what you were encountering. Please feel free to contact us directly as we’re here to help!

Thanks,
Physgun Management

Rated 5 out of 5 stars
Verified

good comapny

Everything is perfect

July 7, 2025
Physgun logo

Reply from Physgun

Bogdans,

Thank you for the kind review! If you need any assistance, feel free to reach out!

Thanks,
Physgun Management

Advertisement
Rated 5 out of 5 stars
Verified

Server has been running well and…

Server has been running well and support has been beyond quick, I hope they don't change and only improve.

July 3, 2025
Physgun logo

Reply from Physgun

Bosco,

Thank you for the kind review! If you need any assistance, feel free to reach out!

Thanks,
Physgun Management

Rated 5 out of 5 stars

Excellent customer service

Very reliable host. They have an excellent customer support service that managed to fix my problem in under 1 hour on a WEEKEND! I would highly recommend physgun as a hosting option.

July 5, 2025
Unprompted review
Physgun logo

Reply from Physgun

Neil,

Thank you for the kind review! If you need any assistance, feel free to reach out!

Thanks,
Physgun Management

Rated 5 out of 5 stars
Verified

Great value

Amazing value, ability to install plugins on a server just with one click. Promo code for the first time clients. Highly recommend.

July 1, 2025
Physgun logo

Reply from Physgun

Perkele,

Thank you for the kind review! If you need any assistance, feel free to reach out!

Thanks,
Physgun Management

Rated 5 out of 5 stars

Top G

Top G,
This company provided me with a high-end Game server, and a good offer, this is like andrew tate says "Escape the matrix" i did with using their service

May 30, 2025
Unprompted review
Physgun logo

Reply from Physgun

Omar,

Thank you for the kind review! If you need any assistance, feel free to reach out!

Thanks,
Physgun Management

Advertisement
Rated 5 out of 5 stars

Great company to do business with

Overall,
Physgun is a great place for your web hosting needs! I pay for the ultimate website package that they offer, while at times there are issues all it takes is opening a ticket on the website / discord and remaining patient.
Unlike some, I do understand we are all human and have plenty of things going on in life, so no matter if it takes up to 30-1 hour to get a response I feel they provide excellent support as it hasn’t taken me longer than a few hours to get whatever issue I have fixed!

The Support is great! I’ve been with plenty of other hosts, Physgun takes the cake!

I do wish there was a way to change your billing duration after having setup your services, I’m sure all it takes is opening a ticket just haven’t had the time to do so.

If you are looking for a great solution at a bargain price, look no further than
physgun.com - there is a reason I rep them & always refer people to physgun for all their hosting needs.
- Avernic / AoGamers / AllOutGamers communities are all hosted on Physgun web services

February 20, 2025
Unprompted review
Physgun logo

Reply from Physgun

Broduer,

Thank you so much for the kind review! Glad we could help you out with hosting. If you need anything, don't hesitate to reach out.

Thanks,
Physgun Management

Rated 5 out of 5 stars
Verified

Trusted

Overall I enjoy the displayed performance of each package, and it's fairly affordable without any drawbacks attached. One thing I do have a bit of a pick about is installing custom content, as there are no instructions on how to do it, like I want to install HL2:EP2 content to my server, right? I don't know how to do it. Other than that, Physgun is probably the best hosting service I've used

May 15, 2025
Physgun logo

Reply from Physgun

Stephen,

Thank you so much for the kind review. If you need any assistance, feel free to open a support ticket!

Thanks,
Physgun Management

Rated 5 out of 5 stars
Verified

Review

Physgun has a lot of communication and support on discord. It feels welcoming to any new customers. When I made support tickets on-site, they would usually get answered in a reasonable time. The hardware that's used is modern, and the firewall has a lot of customization. Overall, it is a decent host provider and has a funny and memorable name.

May 12, 2025
Physgun logo

Reply from Physgun

Anon,

Thank you so much for the review! I'm happy to hear that you've been enjoying our services. If you need anything, feel free to reach out! :)

Thanks,
Physgun Manaagement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look