Paul vdB

No long wait on the telephone. Excellent clear communication with the customer service person. The process was very simple, quick, but thorough, and I received my new documents within minutes of completion of the telephone call. Very pleasant, professional, helpful and patient. I am very happy with their service.

My first experience with VIP Gateway has been excellent. From the initial response following my request for a quote on a lease vehicle, through to me finishing all paperwork and making the admin payment, today. Through all of this, Andrew Whale has been helpful, informative and supportive, and has been able to answer my questions in a very timely manner. He has been friendly, but professional all the way through. So now I can't wait to take possession of my new car.

I have been carrying out a project to construct new eqipment for our sports club. This involved three deliveries in total, weighing over 320kgs, to a domestic address. The delivery driver was absolutely fantastic and assisted in every way he could to facilitate the easier movement of these heavy items. I do not know his name but dx delivery should be very proud of him. Thanks for such great service!

The tracking app was very helpful and the delivery was on time. The driver was very helpful and prepared to wait for me to open the package to check it (as recommended by the retailer) before signing for it.

Within the time bracket stated. Driver was polite, and asked me to confirm the address and name on the parcel were correct.

Reasonably clear information, quick response to my question, and easy to then carrun out a switch of tariff.

I had ordered the Vortex 30mm Cantilever 1 piece mount from another source, which indicated a 2-3 day delivery. 5 days later nothing had arrived and when I enquiredI was told that the item was on back order and could be several weeks. Cancelled that order and ordered from Tactical Scopes, late morning yesterday. My mount arrived under 24 hours later. Fantastic service!