United Kingdom
Review of Whop
Had to contact the resolution centre due to one of the sellers who also has a website Vaultory Collectibles - scamming people with fake labubus . Items sent were clearly counterfeit and also contained a bag of stones ? Whop resolution centre handled expertly and refunded me . Thanks
Review of Alexander Thomas
Alex helped us out with some lifestyle family photography, we had a great day at the beach. It was a very relaxed atmosphere and candid instead of staged photos which was our main criteria. Thanks again, would highly recommend.
Review of Petwell.co.uk
Absolutely appalling . Ordered 7 item and only one item received . Received an email stating some of my order was not available - really all of it ! Do not use this company whilst the stuff is available to order and states in stock this is a lie . AVOID. AVOID. AVOID - order was placed 9 days ago !!!!
Reply from Petwell.co.uk
Hi,
We're sorry to hear about your experience. Stock availability can occasionally change quickly, and we apologise for the inconvenience caused. We’re reviewing this internally to prevent similar issues and appreciate your feedback.
Customer Care Team
Review of Everypaw
Have an Everypaw pet insurance policy never claimed - made a call today to Petcall with a query about my dog . Absolute useless they are clearly reading from a script and doubt it is vet nurses as they stated . More call centre workers - hopeless . Will be cancelling this policy !! F
Reply from Everypaw
Good Afternoon, I am sorry to hear you are unhappy with our service. If you did wish to discuss the circumstances surrounding the Pet Call in more detail, our Customer Service team would be more than happy to assist you and can be reached on: 0344 543 1050. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, the Everypaw Team.
Review of Petwell.co.uk
Clearly states on website that free delivery over £35 for UK mainland and then get charged £8 to Scotland . False advertising !!!
Have since seen others highlight this on reviews ! Beware !
As per feedback from Petwell - this is not the case it clearly states on the banner on website and advertising free delivery over £35 at no point on that description does it say except Scotland . To state facts although there are postage options £8 is the cheapest . Please explain why it is so costly to deliver to Scotland ?
Reply from Petwell.co.uk
Hi MadamK,
I’m sorry to hear about your issue around the shipping costs. All standard orders to Scotland under £65 pounds will be charged at £8 postage.
Orders to England and Wales qualify for free postage from £35 for standard. We have a range of postage options to ensure you can select what is best for your needs.
The cost of these including which options can be reviewed by clicking the text at the of each page or by reviewing the article on our help section for more details.
Regards,
Petwell Team
Review of PlusPets
I have recently started ordering my dog food from this company . Price is excellent for Acana dog food . Delivery is next day which is excellent ! Highly recommended! Will continue to use this company .
Review of itison
There were no zeros so I had to put 1 . Mother’s Day afternoon tea inedible , stale and substandard.
Itison reply have 10% off your next deal !
Customer service below par - stick with Groupon is my advice .
Itison are happy to promote inedible products
**Itison response is as expected . They hope there response to me helps ???
How has it helped ... you sold vouchers for inedible stale food ... refunding customers should be your priority !!
Reply from itison
Hello,
Thanks for leaving us a review.
We are really sorry for the disppointment caused here, as we'd always hope you have a positive experience when using our vouchers. Your feedback has already been highlighted to the relevent itison team and it will be reviewed before we consider featuring any other deals for this provider.
We're very sorry again, but we hope this helps.
The itison team
