SB

Susan Busch

United Kingdom

Reviews

Review of Prestige Bin Cleaning

Review of Travelodeal

Rated 5 out of 5 stars

Patient, efficient Jennifer

The efficient way Jennifer handled my many questions before getting a fantastic deal together for me.
She was friendly and patient. A credit to her company.

March 5, 2024

Reply from Travelodeal

Dear Customer,

Thank you for sharing your experience! We're delighted to hear that Jennifer provided you with exceptional service. It's wonderful to know that she was patient, efficient, and friendly while assisting you with your questions and securing a fantastic deal. We'll make sure to pass along your kind words to her and her team. At our company, customer satisfaction is our top priority, and we're thrilled that Jennifer's efforts made a positive impact on your experience. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!

Best Regards,
Travelodeal Team.




Review of Furniture Village

Review of Clearabee

Rated 5 out of 5 stars

Efficient service

Excellent service by 2 friendly guys. In minutes removed 2 sofas with no fuss. Good communication until arrival for collection.

February 19, 2024

Review of DPD UK

Review of Travelodeal

Rated 5 out of 5 stars

Happy customer

Dealing with Keith was an absolute delight. He was very patient, suggesting lots of options to enable me to make a decision. He was thorough explaining details to me.

August 2, 2022

Reply from Travelodeal

Dear Susan

Thank you for your thorough comment and 5-star review. We use our expertise to design stunning getaways with the best range of our products. Keith appeared to have handled things incredibly well for you, and you were pleased with the service offered.

We wish you a wonderful time on your adventure!

Kind regards,
The Quality Assurance Team

Review of Evri

Review of HomeServe UK

Rated 4 out of 5 stars

So the technician was fantastic.

So the technician was fantastic.
The office a nightmare - long waiting time - 1 hour twice.

April 29, 2021

Reply from HomeServe UK

Thanks for getting in touch Susan.

Whilst it's great to see how impressed you are with the engineer that attended, I'd like to apologise for the holding times experienced. We have been receiving a higher than usual call volume, the team are doing all they can to assist all Customers as soon as possible.

Kayleigh
Here To Help Team

Review of eSpares.co.uk

Rated 1 out of 5 stars

Sent back item

Sent back item. Refund never received.
Very disappointed

March 6, 2021

Reply from eSpares.co.uk

Dear Susan,

Thank you for your review.

I am sorry to hear of the issues experienced.

We are experiencing unexpected delays in our refunds due to operational resources.

As stated on our website, "We'll check your return and, if everything's OK, refund what you've paid for it within 14 working days. Please note this is longer than we would like to take but due to the current COVID19 situation please allow us a little extra time." For more information please see: www.espares.co.uk/returns

Should you require any more assistance please contact our Customer Services Team and we shall look into this matter further. Please see: www.espares.co.uk/contact

Please accept our apologies for the inconvenience caused.

Kind regards,
Parminder

Review of Daniel Footwear

Rated 5 out of 5 stars

Fantastic service

Seeing fabulous sale, ordered 9 pairs of shoes. Fantastic service,

August 25, 2020
Unprompted review

Reply from Daniel Footwear

Hi Susan

Thank you for taking time to leave a review

Hope you enjoy wearing your new shoes, glad you are happy with our service

Kind Regards
Natalie