sandra olver

Hi Sandra,
Thank you so much for taking the time to leave us a 5 star review and thank you for being a repeat customer. We really do appreciate you placing another order with us.
I am so pleased you are happy with the potted plants you have received, it is always lovely to hear such positive feedback. And I hope they are settling into their new home.
Your bare roots will follow in November, we just need the plants to become dormant before we can lift them.
You have chosen a wonderful mixture of species, they will lots of colour to your garden and will attract lots of wildlife.
Thank you once again for the review and thank you for being such a fabulous customer and if we can help you with anything further please let us know 😊.
Kind Regards,
Judi, Customer Care

Hi Sandra thank you so much for the high stars here i am happy that the engineer redeemed what you have advised is a customer service below what we would expect.

I’m sorry to hear of the poor service you've experiencing with us and I can understand your disappointment.

If you'd like to discuss this further, please send a PM on Facebook using https://m.me/britishgas & include #Trustpilot, include your full name, address & DoB. One of my colleagues will get back to you. If you don't have access to do this, you can use the webchat option via the website or app. Thanks, Peter

Hi Sandra,
Thank you so much for taking the time to leave your review. Its lovely to hear how pleased you are with your new plants and I hope they are settling into their new home. You have chosen a wonderful mixture of species, they will bring so much colour to your garden and will attract lots of wildlife.
Thank you again for the lovely comments and if we can help you with anything further, please let us know 😊.
Kind Regards,
Judi, Customer Care

Thank you, Sandra! We're delighted to hear our customer service team resolved the issue quickly for you.

We're delighted you were pleased with the prompt arrival and quality. Thank you for your positive feedback!
Kind regards, Terrys

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Thank you Sandra. Hope you enjoy

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.