I needed a Home Report and the prices…
I needed a Home Report and the prices were very high, so as you do I went looking on the internet and found this site. The price was very good, but there is always a worry that there is a catch so I did some investigating. This is the online system for a very reputable Glasgow based company, who have offices throughout Scotland, called Harvey Donaldson & Gibson. They deal with all the Banks etc so no worries about the valuation. What they have done is automated the Home Report system to reduce the costs, and open it to a wider market.
I put in my postcode (tip: remember to add the space) and I got a quote, You then click the button for a callback. The person called me back within 10 minutes. She was incredibly professional and knowledgeable. You pay in advance (costsaving) then they send you by email their contract which you electronically sign.
I did this part while I was on the phone, and as she had all the Surveyors diaries available we also booked my appointment. Took less than 10 minutes start to finish.
The surveyor called me when he was on his way, again, very professional and I had the draft report in my mail by end of the day. I needed to discuss some of the content, so I asked them to have the Surveyor contact me, which he did immediately. The completed Home Report was in my mailbox the next day.
This was during COVID so the also sent me a list to follow to prepare for the Surveyors visit, it contained thing I would not have considered, so again very professional, but the thing that particularly stood out for me, was a leaflet they sent called "Your Journey with Us", which I think is superb. For anyone who has never done a home report, it was a great guide to their service.
There are no negatives here, I hope this is the way forward for home reports.
January 21, 2021
Unprompted review