NI

Nicola

United Kingdom

Reviews

Review of Kind Patches


Rated 1 out of 5 stars

Bad reaction

Used these for three days and had a bad reaction. Mainly respiratory, and vomiting, took some antihistamines and stopped using them and felt much better. I take blood pressure medication and duluxotine for neuropathy and solifenacin so think it may have been a reaction to one of these meds. This is not kind patches fault just a reminder to be careful if you take prescription medication.
I asked for a refund only to be told they do not give refunds despite having a 30 day guarantee on the website. I was advised to use them for a continuous period of time and then I may be entitled to compensation, despite telling them about my allergic reaction! I really doubt the 'expertise,' behind this company if they think they should be telling someone who's had an allergic reaction to use them continuously.
Update:
Thank you kind patches for reaching out to me via email and refunding my purchase, very much appreciated

September 11, 2025
Unprompted review

Reply from Kind Patches

Hi Nicola!

Thank you for your feedback! We truly appreciate you taking the time to share your experience with us.

We’re so sorry to hear about the difficult experience you went through — we never want anyone to feel unwell after using our patches, and we completely understand how concerning this must have been for you. Please know that we take reports like this very seriously, which is why your case has already been escalated internally for further review.

We’ve also responded to you directly with more details, so we encourage you to check our latest message if you haven’t already — it contains the next steps we’ve taken to address this for you.

We also want to acknowledge the frustration around your request and our policies. We hear you, and your feedback helps us reflect on how we communicate clearly and consistently with our customers going forward.

Your feedback is important to us, and we’ll continue to work on improving our products to meet our customers' needs. If you have any further questions or concerns, don't hesitate to reach out to hello@kindpatches.com.

Thanks again for sharing your thoughts with us.

Best wishes,
Kind Patches Customer Care

Review of Placesleisure


Rated 5 out of 5 stars

Excellent staff and facilities

I attended places leisure originally after having a massive stroke and doing rehab at Walkergate hospital. I was referred via the NHS scheme and Vicky was my support, she tailored a program for to meet my needs and development. Initially this meant having to look at ways to facilitate me using the equipment, including physically putting my feet on the pedals etc. to the point where I am now a year on much stronger and able to use equipment largely independently and have even started a class of chair pilates

April 1, 2025
Unprompted review

Reply from Placesleisure

Hi, thank you so much for your lovely review! We are so pleased to hear you are enjoying our facilities. It is great that you are progressing. Could you please inform me which leisure centre this was in regards to in an email to enquiries@pfpleisure.org, and i will ensure this amazing feedback is passed on to Vicky. Thanks, Nicole :)

Review of Utilita


Rated 1 out of 5 stars

Would give it 0 if I could

Would give it 0 if I could. The company is a bunch of robbers. I topped up via telephone on the 27th June but this hasn't appeared on meter. I therefore put the top up code in which says it's a duplicate so rejected it. The chat bot says it's a ghost vend, but it's left my account. The FB chat guy reckons I've used this £40 in three days which is impossible I don't even use that a month! The meter says I used £10.83 last week. Where is my £40 top up. I'm disabled and can't be wondering around in the dark if my electric goes off which is impending as I have £3 on the meter. Can't get anyone on the phone justs rings and rings. I have tried again this morning to top up £10 this has also not come on my meter so there is now £50 floating around somewhere!
Update: utilita eventually agreed there was a fault on the meter and installed a new one yesterday but no sign of my £50 on the new meter. Engineer was great fitting and told me just to ring customer services who could put the money on my new meter. Rang customer services and spoke to charity, the least charitable person I've ever spoken to, she just didn't understand what the issue was and kept saying I must have used it, It must have gone on he meter, didn't get the reason they'd given me a new meter was because it didn't register my payments, pretty much claimed I was a liar. By this time I was crying I was so angry and frustrated and told her I wanted to speak to a manager now. She eventually found a manager 'kevin' who I doubt was actually a manager but at least he listened and put £15 back on my meter, the £10 from my second payment and £5 good will voucher but they'd need to investigate the ,£40 further. I told him all the evidence was on the Facebook business chat that I had not spent £40 I was crying by now (I'm disabled due to a massive stroke and find it difficult to regulate my emotions at times) so no further forward really, I'm sick of it all

July 1, 2025
Unprompted review

Reply from Utilita

Hi Nicola

Thanks for getting in touch - I'm really sorry to hear that you're having issues in locating your top up's and I'd really like to help.

I've requested some more information in order to be able to access your account, as the account information that I have appears to be incorrect. Once I have this information, I'll give you a call to see what I can do to help.

Thanks again,
Pete

Review of Haven


Rated 5 out of 5 stars

Great as usual…

We have been to Haven Berwick many times over the years and really enjoyed it. This year was my first as a newly disabled person. We booked an accessible caravan and it was perfect. Ramp to get inside, wide doorways, lower counters, loads rails and a chair in the shower room, it was perfect. Gave me a chance to enjoy our usual Easter visit when I didn't think I'd be able to this year. Entertainment and things for the kids to do great as usual although a little chaotic at times

April 21, 2025
Unprompted review

Review of ScS Sofas


Rated 1 out of 5 stars

Incompetence at its best

Ordered a chair on 20th sept (£514) promised would be here for Christmas, came and it was the wrong chair, wrong style, wrong colour. They reordered the chair took another three months and it came with smashed legs. They reordered the legs and left me with the chair, the legs have come today and they are the wrong size. I'm foaming and want my money back. I can't use the chair without legs!

March 26, 2025
Unprompted review

Reply from ScS Sofas

Good Afternoon Nicola,

I hope you are well and thank you for your review.

I am very sorry for the ongoing issues that you are experiencing with the chair.
I have called and spoken with the account holder today to discuss the next steps regarding this.

Many thanks
Lynsey - ScS Social Media Team

Review of E.ON Next Energy Ltd


Rated 5 out of 5 stars

Best supplier by far

I have had many energy suppliers over the years but eon have been by far the best. No issues, they review tariff and payments regularly and are very reliable. Wouldn't move to anyone else now

July 4, 2024

Reply from E.ON Next Energy Ltd

Hello Nicola,

Thank you for your kind review, we are happy to hear your journey with Eon Next has been amazing!

Kind regards,
Ariba

Review of One Pound Sweets

Review of Utilita


Rated 1 out of 5 stars

Meter still not configured

Got my smart prepayment meter installed over three weeks ago and it's still not configured. I can't top it up, the app doesn't work, the electric card doesn't work, the display doesn't work. No idea how much credit is on the meter, when it will cut off, what to do when it does or what to do next. Hours on hold on the phone inbetween shifts but still haven't spoke to a human because no-one answers the phone! Sent complaints everyday to the complaints department from end of week two, DMs on social media which they send one reply to them ignore for a week. I only changed supplier as I work 14hr shifts and am not at home often to physically go to the shop to top up, I wish I'd stayed with Scottish Power!!! This company needs a serious investment in their customer services department. I have my January government voucher just waiting to top up but can't, haven't even received February's, no doubt because there's no communication with the meter. This company is absolutely ridiculous and treats it's customers shockingly

February 12, 2023
Unprompted review

Reply from Utilita

Hi Nicola, I am sorry to hear about this and as you have already raised multiple complaints regarding this I will escalate your review to our complaints department,
Kind Regards Dean

Review of Jet2holidays


Rated 5 out of 5 stars

Lanzarote Playa Blanca

Lanzarote Playa Blanca
Travelled with Jet2 absolutely no problems at all. Smooth transition through security in UK airport, staff there to support, greeted on arrival and transition through security and baggage again went very smoothly. Transfer to hotel and check in no issues. Jet2 were excellent throughout

July 7, 2022
Unprompted review

Review of Jet2holidays


Rated 5 out of 5 stars

Excellent company

Excellent company. Customer services fantastic, airport staff well organized and helpful, flight staff really engaging, helpful and supportive, resort staff there to great you. App works well and keeps you well-informed. Online check in with baggage drop works really well

June 15, 2022
Unprompted review

Review of Eflorist